In Room Dining Waiter/Waitress - Splendido, a Belmond Hotel

Belmond; Italia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading luxury hotel, Splendido, part of Belmond, seeks an In Room Dining Waiter for the 2025 season. This role emphasizes delivering exceptional dining experiences, requiring fluency in English and Italian along with a background in luxury service. Key responsibilities include serving guests in their rooms, maintaining high service quality, and ensuring attention to detail in every aspect of dining.

Servizi

Accomodation in staff house including breakfast

Bus ticket as a benefit

Discovering Belmond programme

Competenze

• Fluent in English and Italian; a third language preferred.
• Previous experience in luxury settings.
• Excellent communication and interpersonal abilities.

Mansioni

• Anticipate guests' needs and handle complaints.
• Provide food and beverage service in guest rooms.
• Personalize the in-room bar offer.

Conoscenze

Attention to detail

Customer service

Collaboration

Communication

Ability to handle pressure

Formazione

HACCP certification

Descrizione del lavoro

In Room Dining Waiter/Waitress - Splendido, a Belmond Hotel

Client:

Location:

Italy

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

7b1d9b26568e

Job Views:

4

Posted:

28.06.2025

Expiry Date:

12.08.2025

Job Description:

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofinos allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.

From La Terrazza - one of the most spectacular restaurants in Italy - to our new Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.

We are looking for a In Room Dining Waiter for the 2025 season to join our Room Service team.

The ideal candidate is passionate about hospitality and comfortable with challenges. He / she is willing to provide authentic and luxury dining experiences, demonstrating care, confidence, curiosity and community.

He/She should have exceptional taste and exemplary customer service skills.

He/She reports to In Room Dining Supervisor.

• Anticipate guests needs and handle complaints to provide an excellent and personalized room service experience.
• Provide food and beverage service in guest rooms, ensuring timely and accurate delivery
• Maintain a high level of attention to detail to ensure orders are correct and presented beautifully
• Personalize the in-room bar offer
• Establish good relationships with guests, handling requests and inquiries promptly.
• Ensure that the quality of service meets the high LQA and Belmond standards.

Requirements

• Collaboration: be able and willing to work as a team player
• Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues
• Global perspective: treat each other with respect and inclusiveness regardless of position, level or background

Other requirements:

• Requirements for Room Service Supervisor:
• Fluent in English and Italian; a third language preferred
• Previous professional experience in the same role within a luxury environment
• Passion for service and ambition to grow professionally
• HACCP certification
• Excellent communication and interpersonal abilities
• Ability to work under pressure and handle guest complaints effectively
• Attention to detail and high standards of cleanliness and presentation

Belmond and you:

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, In Room Dining Waiter
• Start date: April 2025 to End date: November 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Salary as by CCNL + increase based on seniority and skill level (around 1.950,00 / monthly gross) + separate payslip for 13°,14° and TFR
• Welfare incentive based on quality goals
• Accomodation in our staff house including breakfast
• Bus ticket as benefit for the contract period; staff cantine
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages

About Belmond:

• Belmond has been a pioneer of exceptional luxury travel since 1976.Its portfolio extends across 24 countries with46remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
• Belmond is part of the worlds leading luxury group, LVMH Moët Hennessy Louis Vuitton.
• Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

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