Impiegato Customer Service

JR Italy; Airasca; In loco; EUR 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is looking for a Customer Service Employee to join their team. This role involves assisting customers, managing orders, and ensuring smooth operations in the Customer Assistance area. The ideal candidate will possess a diploma or bachelor's degree, be fluent in English, and have strong communication skills. With a full-time position and an initial 6-month contract, this is a fantastic opportunity to grow within a prestigious company. If you are adaptable, eager to learn, and ready to take on challenges, this role is perfect for you.

Competenze

• Minimum experience in a similar role required.
• Strong communication and adaptability skills are essential.

Mansioni

• Handle customer requests and manage company documents.
• Provide customer support and manage complaints.

Conoscenze

Fluent English (C1 level)

Excellent communication skills

Team adaptability

Curiosity

Strong willingness to learn

Formazione

Diploma

Bachelor's degree

Strumenti

MS Office

CRM

SAP

Descrizione del lavoro

Job Opportunity: Customer Service Employee

Adecco is seeking a Customer Service Employee for a prestigious Swedish multinational company.

Requirements:

• Diploma and/or Bachelor's degree
• Fluent English (C1 level)
• Proficient in MS Office, CRM, SAP
• Minimum experience in a similar role
• Excellent communication skills, team adaptability, curiosity, and a strong willingness to learn

Responsibilities:

The selected candidate will work in the Customer Assistance area, handling customer requests and managing company documents (orders, shipments, invoices, returns, DDT, and contracts). Responsibilities include order entry and monitoring, shipment tracking, inventory verification, customer support, complaint management, and post-sales assistance.

Additional Details:

• Start date: 19/05/2025
• Location: Airasca (Turin)
• Type: Full-Time
• Contract: Initial 6-month temporary contract with potential extension
• Salary: €30,000

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