Human Resources Supervisor- Borgo Pignano Florence

Borgo Pignano Florence; Firenze; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Borgo Pignano, une boutique-hôtel prestigieuse à Florence, recherche un Superviseur des Ressources Humaines. Ce poste implique le soutien à la direction des RH dans la gestion des recrutements, des performances du personnel et des formations. Un environnement stimulant promouvant la collaboration et l'intégrité vous attend.

Servizi

Cafétéria d'entreprise pour repas

Formation interne sur les procédures de gestion

Competenze

• Au moins 3 ans d'expérience en ressources humaines, de préférence dans l'hôtellerie.
• Anglais intermédiaire souhaité.
• Connaissances du CCNL secteur tourisme.

Mansioni

• Planifier et organiser les activités de recrutement.
• Supporter les managers dans les processus de gestion des performances.
• Assister à la gestion du budget RH.

Conoscenze

Communication efficace

Proactivité

Orientation vers les résultats

Attention aux détails

Formazione

CIPD Level 3 Diploma ou Master en RH

Strumenti

Suite Office

Systèmes de pointage (e.g., Zucchetti)

Descrizione del lavoro

Human Resources Supervisor - Borgo Pignano, Florence

Location: Borgo Pignano, Florence, Italy

Borgo Pignano is a refined boutique hotel set in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, it offers 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and stunning event spaces. An oasis of relaxation and refinement in the heart of Tuscany.

The HR Supervisor supports the Group Director of Human Resources.

Borgo Pignano offers a stimulating work environment that promotes integrity, respect, and creativity, allowing for professional and personal growth. We value collaboration and communication across departments, celebrating each individual's uniqueness.

Aligned with our mission and commitment to sustainability, we actively implement virtuous practices involving all our staff. We provide ongoing training on management procedures and standards, along with individual development plans.

Key Responsibilities:

1. Assist in planning and organizing recruitment activities, including interviews and maintaining selected recruitment channels.
2. Support managers and staff in performance management processes.
3. Provide assistance regarding policies, procedures, and corporate welfare to managers and staff, in support of the HR Director.
4. Offer administrative support for HR budget drafting.
5. Maintain contacts with recruitment agencies, social channels, and academic institutions to support HR initiatives.
6. Assist in planning and organizing in-house and mandatory training, including preparing necessary materials.
7. Collect and monitor KPIs such as turnover, absenteeism, retention, training, and seniority.
8. Coordinate and maintain records of mandatory training.
9. Coordinate with department heads on staff accommodation management.

Qualifications:

• At least 3 years of experience in Human Resources, preferably in hospitality.
• Studies in Human Resources; CIPD Level 3 Diploma or Master’s in HR are a plus.
• Intermediate English proficiency.
• Proven knowledge of Office suite and timekeeping systems (e.g., Zucchetti).
• Knowledge of the Tourism Sector CCNL.
• References available upon request.

Skills and Attributes:

• Effective communication, proactive in anticipating needs, and working towards common goals.
• Willingness to expand knowledge and skills.
• Results-oriented with a focus on performance and objectives.
• Act with integrity, attention to detail, and confidentiality.

Contract Details:

• Indefinite contract as per CCNL Tourism Sector.
• 40 hours per week over 5 days, with two days off.
• Internal training on management procedures and standards.
• Introduction to Relais & Châteaux circuit and quality assessment.
• Company cafeteria for meals during service.