Human Resources Manager Splendido | A Belmond Hotel

Belmond; Portofino; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Portofino is seeking an experienced HR Manager to lead the team in fostering a strong company culture. You will develop HR strategies, manage recruitment, and ensure compliance with regulations. Candidates must have at least 6 years of HR experience in hospitality and be fluent in Italian and English. Join us to create unforgettable experiences for guests and employees alike.

Servizi

Competitive salaries

Health insurance plans

Complimentary experiences at hotel destinations

Wellness programs

Competenze

• At least 6 years of professional experience in HR roles.
• Experience in the hospitality industry at managerial level.
• Knowledge of employee relations, performance management, recruitment, and HR management.

Mansioni

• Develop HR strategy considering seasonal staffing demands.
• Recruit top-tier candidates for all hotel positions.
• Facilitate onboarding to ensure compliance with legal requirements.
• Manage employee relations and engagement.

Conoscenze

Fluency in Italian

Fluency in English

Employee relations

Performance management

Recruitment

Team management

Conflict management

Strumenti

Zucchetti payroll systems

Descrizione del lavoro

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Job Reference:

b9c48821ba1d

Job Views:

10

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

As an HR Manager at Splendido, A Belmond Hotel, you’ll lead a team that drives extraordinary results behind the scenes to ensure our employees enjoy just as many memorable moments as our guests. Whether it’s human resources strategy, recruitment, or learning and development, you contribute to an outstanding company culture, which in turn, translates to exquisite guest experiences. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

• Developing HR strategy by identifying human resource needs, anticipating future requirements, and creating effective policies at Splendido, while also considering the unique staffing demands driven by the hotel's seasonal operations
• Recruiting and selecting top-tier candidates for all positions within the hotel, as well as making recommendations for hiring decisions. This includes proactive recruitment strategies to address peak season needs
• Facilitating employee onboarding and orientation to ensure compliance with all legal and regulatory requirements
• Managing performance, employee relations, and engagement through conflict management, open communication, and team-building initiatives
• Serving as a collaborator with the Divisional HR team, ensuring alignment with broader organizational goals and initiatives
• Managing and reporting on HR metrics and activities through Belmond and LVMH systems, providing timely and accurate data to support decision-making

Requirements

You are an experienced HR Manager with a background in the hospitality field.

What You Bring

• At least 6 years of professional experience in HR roles
• Experience in the hospitality industry at managerial level
• Knowledge of employee relations, performance management, recruitment, and HR management
• Experience creating and leading employee development and training
• Preferred experience with Zucchetti payroll systems
• Proven experience in managing and developing a team
• Fluency in both Italian and English is mandatory

At Splendido we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Competitive salaries and health insurance plans
• Complimentary and preferred rate experiences at our iconic destinations
• Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

Nestled in the tranquil hillside above exclusive Portofino, Splendido, a Belmond Hotel, is a timeless retreat for panoramic peace. Set in a former monastery overlooking the bay, it embodies Mediterranean glamour while nurturing calm rejuvenation. Terraced gardens, fine Ligurian dining and wellness facilities are enhanced by exclusive activities, including sunset cruises and epicurean walks in nature.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

Splendido is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.