Housekeeping Supervisor

Auberge Resorts; Firenze; In loco; EUR 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Auberge Resorts is seeking a Housekeeping Supervisor to lead a team dedicated to guest comfort and cleanliness. This role involves setting high standards for room and public area maintenance in a luxury hotel setting, ensuring a positive guest experience through attention to detail and effective team management.

Competenze

• Minimum of two years Housekeeping experience.
• Able to communicate in English.
• Prior experience in a luxury hotel preferred.

Mansioni

• Lead and supervise the housekeeping team.
• Inspect and ensure cleanliness of guest rooms and public areas.
• Create work schedules and assign tasks.

Conoscenze

Attention to Detail

Team Leadership

Customer Service

Descrizione del lavoro

Company Description

Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.

Job Description

Seize the opportunity to lead and inspire as a Housekeeping Supervisor, where your meticulous eye for detail will shape a haven of cleanliness and comfort for our guests. As the driving force behind the housekeeping team, you'll foster a culture of excellence, ensuring each room reflects the highest standards of hospitality and meticulous care.

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

Qualifications

• Minimum of two years Housekeeping experience
• Able to communicate in English
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior experience in a luxury hotel preferred

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.