Hotel & Vacation Rental software assistant

Octorate is an all-in-one hotel SaaS company. We aim to bring hotel software technology to every structure in the world.

Our Suite includes PMS, Channel Manager, Booking engine, and many other features that help hoteliers save time, effort, and money.

Octorate’s products are easy to set up, easy to use, and affordable for all structures.

Our business philosophy promotes an “informatics revolution” in the hospitality sector without asking for any “big jump” from our customers, both economically and culturally. Our way is simple, friendly, and fast.

Multilingual profiles welcome: Fluent Italian, Spanish, English, and French.

1. Communication by phone and email with hoteliers and be their problem solver.
2. Follow up on registrations and complaints.
3. Improve commercial relationships with the hoteliers.
4. Assist Customer Service Task Force Team where needed.
5. OTA's extranet verification and follow up on resolution items.
6. Onboard new customers on the channel manager connections.
7. Assist the Accounting Manager Task Force for the team where needed to improve customer retention and portfolio maintenance.

1. Previous experience in front office in OTA and/or Tour Operator is needed.
2. Multilingual profiles welcome: Fluent Italian, English, and Spanish.
3. Organized - the ideal candidate will handle a large volume of data and many different software.
4. Computer savvy: comfortable with MS Office package and Gmail (Gdocs, Gcalendar, Gsites).
5. Self-motivation and teamwork are mandatory.
6. Bachelor or Master Degree student - University Agreement required.

Mon/Fri 8 hours:

1. 9.00 - 18.00 (1h lunch break)
2. 7.30 - 16.30 (1h lunch break)
3. 12.00 - 21.00 (1h lunch break)

Service on Saturday and Sunday may also be required, managed by shift.

Find your perfect job in the Eternal City; Contact us! :)

RAL Range 22 - 25 K