Hotel Manager

Antal International Network; Palermo; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury boutique hotel is seeking a Hotel Manager to oversee daily operations and ensure exceptional customer experiences. You will lead a team to achieve revenue targets and foster a culture of service excellence. Ideal candidates should have extensive experience in high-end properties, strong leadership qualities, and a degree in Hotel Management. Fluency in English and knowledge of additional languages is a plus.

Competenze

• Degree or diploma in Hotel Management or equivalent.
• Experience in five-star properties as a Director of Operations or Hotel Manager.
• Strong background in Food and Beverage and Room Division Management.

Mansioni

• Drive daily operations to provide memorable customer experiences.
• Develop hotel budgets and strategic goals.
• Coordinate service delivery across operational departments.

Conoscenze

Leadership

Organizational skills

Communication

Problem-solving

Formazione

Degree or diploma in Hotel Management

Strumenti

Hotel property management systems

Descrizione del lavoro

Hotel Manager - Luxury Boutique Hotel

We are seeking a Hotel Manager to join our management team at a luxury boutique hotel. Reporting directly to the Owner, you will be responsible for leading the daily operational management of the hotel services. Your role will include supervising department heads to drive service efficiency, achieve revenue targets, and ensure guest satisfaction.

Key Responsibilities:

• Drive daily operations to provide memorable customer experiences and meet targets.
• Address customer concerns and foster a service recovery culture to enhance loyalty.
• Assist in developing hotel budgets and strategic goals.
• Provide leadership to the management team and staff to meet and exceed targets while maintaining high engagement.
• Coordinate service delivery across all operational departments to exceed guest expectations.
• Control costs and analyze results to improve efficiencies.
• Hold regular meetings with department heads to share guidance and feedback for continuous improvement.

Requirements:

• Degree or diploma in Hotel Management or equivalent.
• Experience as Director of Operations or Hotel Manager in five-star properties.
• Strong background in Food and Beverage and Room Division Management.
• Excellent leadership, organizational, and communication skills.
• Proactive problem-solving abilities.
• Knowledge of hotel property management systems.
• Fluent in English; knowledge of additional languages is a plus.

Location: Triveneto