Hotel Manager

Collegio alla Querce; Firenze; In loco; EUR 60.000 - 95.000; Tempo pieno

Descrizione del lavoro

A prestigious luxury hotel is seeking a senior operational leader to oversee all operational departments. This role involves ensuring exceptional guest experiences while motivating teams and contributing to financial success. Candidates must have a proven track record in luxury hospitality management and strong financial acumen.

Competenze

• Five or more years of operating experience in a similar capacity within a luxury hotel.
• Experience in both Rooms and Food & Beverage is preferred.
• Strong aptitude in financial reports and analysis.

Mansioni

• Oversee and maintain all operational departments to ensure guest satisfaction.
• Serve as a strategic partner across departments for goal setting and executing vision.
• Manage both short and long-term financial objectives.

Conoscenze

Financial management

Relationship-building

Attention to detail

Strong communication

Descrizione del lavoro

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This is youropportunity to build and lead world-class teams to deliver an exceptional service experience in our pursuit to be the best-loved operator of one-of-a-kind luxury hotels, resorts, and residences in the world. Inspire and motivate others to levels of exceptional performance to ensure our guests become raving fans and our teams love working here. Reporting to the GM, this is a senior member of our Executive Team and has accountability for all operating departments. A champion of the brand and our values, this role plays a meaningful contribution to achieving our desired financial results.

• Oversee and maintain all operational departments to ensure performance at the highest level of guest satisfaction and service excellence
• Serves as a strategic partner and adviser across departments, providing input and leadership in setting goals, executing our vision, and enacting changes that will better the business.
• Exceptional relationship-building skills (people like and respect you), and you make an effort to connect to all stakeholders, establishing and strengthening meaningful connections
• A thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
• Maintain and champion the Auberge Resorts Collection Culture on property.
• Maintain knowledge of market trends, property systems, and standards.

Job Description

This is youropportunity to build and lead world-class teams to deliver an exceptional service experience in our pursuit to be the best-loved operator of one-of-a-kind luxury hotels, resorts, and residences in the world. Inspire and motivate others to levels of exceptional performance to ensure our guests become raving fans and our teams love working here. Reporting to the GM, this is a senior member of our Executive Team and has accountability for all operating departments. A champion of the brand and our values, this role plays a meaningful contribution to achieving our desired financial results.

• Oversee and maintain all operational departments to ensure performance at the highest level of guest satisfaction and service excellence
• Serves as a strategic partner and adviser across departments, providing input and leadership in setting goals, executing our vision, and enacting changes that will better the business.
• Exceptional relationship-building skills (people like and respect you), and you make an effort to connect to all stakeholders, establishing and strengthening meaningful connections
• A thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens
• Maintain and champion the Auberge Resorts Collection Culture on property.
• Maintain knowledge of market trends, property systems, and standards.

Qualifications

• Five or more years’ operating experience in a similar capacity within a luxury hotel
• Preferably with both Rooms and Food & Beverage experience
• Strong aptitude in financial management, financial reports and analysis.
• Demonstrated track record of strong attention to detail and strong communication skills.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.