Hotel Director assistant

Costa Crociere; La Spezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading cruise line company is seeking a Hotel Director Assistant in La Spezia, Italy. This role includes supporting daily operations, preparing reports, and requires at least 6 months of relevant experience. The ideal candidate should have a good command of English and one other language, and be available to live aboard a cruise ship for 5 months. Join us to embark on a journey of growth and adventure!

Servizi

Accommodation provided

Onboard meals

Access to crew facilities

Exclusive discounts and perks

Competenze

• At least 6 months of experience in hotels in similar positions.
• Good command of English (at least B2 level) and another language (B1 level).
• Available to live and work aboard a cruise ship for 5 months.

Mansioni

• Assist the Hotel Director in organizing daily duties.
• Collect and share necessary cruise product information.
• Prepare daily reports on Revenue activities and Food costs.

Conoscenze

Customer service

Communication

Teamwork

Organizational skills

Problem-solving

Formazione

Completion of Secondary school

Strumenti

Excel

Word

Powerpoint

Outlook

Microsoft Teams

Descrizione del lavoro

Overview

YOUR LIFE ONBOARD :

As a Hotel Director Assistant, you will be responsible for assisting and supporting the Hotel Director in the daily organization of the main duties, handling the information flow with the adequate priority. DEMONSTRATE YOUR PASSION :

We welcome everyone in a space where you can reach your full potential by:

• Collect and share all the necessary information about the cruise product, received from Shore side offices and from all Shipboard Head of Departments, with the onboard management daily, as per Company procedures.
• Assist and support the Hotel Director in the daily organization of the main duties.
• Draw up the end of cruise report for most of the on-board Key positions and oversee the publishing of all reports in the Company database.
• Prepare a daily recap of the On-Board Revenue activities, Food costs, seasonal target assigned by the Company.
• Coordinate efficiently the administrative issues (e.g. checking of the No show Guests) as per Company policies.

Get Things Right

• Help and support the Hospitality Team and the ship operation if required by the Hotel Director.
• Take active part in a work environment that supports a successful safety culture. The Hotel Director Assistant is a dynamic contributor in following safety policy and procedures.

Qualifications

• Completion of Secondary school
• At least 6 months’ experience in hotels in similar positions (either receptionist or customer service)
• Good command of English (at least B2 level) and another language (Italian, Spanish, French or German at B1 level)
• Good command of Excel, Word, Powerpoint, Outlook and Microsoft Teams
• You are available to live traveling aboard a cruise ship for the contract period of 5 months, working 7 days a week.

Benefits

Why Costa : Welcome to a world of extraordinary adventures as a Costa crew member! We're thrilled to have you on board and are dedicated to your personal and professional growth. We've got you covered with travel arrangements, onboard meals, and accommodation. During your free time, dive into our fantastic crew facilities, like the gym, crew beach and crew bar. Enjoy exclusive discounts and perks when on board and let your family and friends visit you.

Inclusion & Belonging

Costa is like a world within a world. Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are. At Costa, inclusion fuels innovation and excellence and unites us in delivering unforgettable experiences to our guests and our people.

Contact & Additional Information

Contract type: fixed-term, full-time. Estimated time to cover the position: 2 months. Time required to submit the application: approximately 3 minutes. CV Format: PDF, Word or Image format in English or Italian (max 1.5 MB). E-mail / contact of the recruiting team: (Not for submitting applications) [e-mail]. Further information: visit our dedicated section FAQs - Costa Crociere Careers. Bring your ambitions to life. Join us and discover our ocean of possibilities!