Hotel Director

JR Italy; Treviso; In loco; EUR 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading company in the hospitality sector is seeking an experienced Hotel Director to oversee operations onboard a luxury vessel. The ideal candidate will bring exceptional leadership skills and a strong background in managing hotel operations, ensuring a high level of guest satisfaction. This role requires a strategic thinker with a comprehensive understanding of the hospitality industry and the ability to inspire and develop teams.

Competenze

• Minimum of five years’ experience as a senior leader in luxury hotels or cruise industry.
• Ability to lead teams in a culturally diverse environment.
• Knowledge of business planning and human resource functions.

Mansioni

• Oversee daily operations and performance of all Hotel Operations departments.
• Accountable for achieving company targets and KPIs.
• Provide personalized services and assess guest satisfaction.

Conoscenze

Communication

Problem Solving

Interpersonal Skills

Leadership

Business Planning

Guest Satisfaction

Formazione

Bachelor's degree in hospitality management or related field

Strumenti

Computer Software Skills

Descrizione del lavoro

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The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications:

· Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.

· Exceptional communication, problem solving decision making and interpersonal skills.

· Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.

· Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.

· Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques

· Knowledge of policies and practices involved in the human resources function.

· Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.

· Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.

· Intermediate computer software skills required.