Hotel Director

JR Italy; Sassari; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading company in luxury cruise hospitality is seeking a Hotel Director to manage operations onboard. This role demands strong leadership and strategic planning skills, along with significant experience in hotel or cruise environments. The Director will drive key performance indicators and enhance guest satisfaction while overseeing multiple departments. Ideal candidates will possess a degree in hospitality or business and demonstrate effective communication and problem-solving skills.

Competenze

• Minimum of five years’ experience in luxury hotel or cruise industry.
• Bachelor’s degree in hospitality or business preferred.

Mansioni

• Oversees hotel operations and drives results on KPIs.
• Manages Food & Beverage, Housekeeping, Finance, and other departments.

Conoscenze

Communication

Problem Solving

Interpersonal Skills

Leadership

Decision Making

Formazione

Bachelor’s degree in hospitality management

Bachelor’s degree in business administration or related field

Strumenti

Computer software

Descrizione del lavoro

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The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications:

· Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.

· Exceptional communication, problem solving decision making and interpersonal skills.

· Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.

· Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.

· Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques

· Knowledge of policies and practices involved in the human resources function.

· Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.

· Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.

· Intermediate computer software skills required.