Hotel Director

JR Italy; Frosinone; In loco; EUR 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading company in the cruise industry is seeking a Hotel Director to oversee hotel operations onboard a vessel. The role requires exceptional leadership skills and a minimum of five years in luxury settings. The successful candidate will manage diverse departments and ensure high standards of guest satisfaction. This position offers a unique opportunity to lead in a dynamic environment while achieving strategic goals.

Competenze

• Minimum of five years’ experience as a senior leader in a luxury hotel/cruise.
• Ability to lead in a culturally diverse and dynamic environment.
• Knowledge of business and organizational planning principles.

Mansioni

• Oversee the functions of Hotel Operations onboard the vessel.
• Accountable for driving positive results on company targets and KPIs.
• Manage day-to-day operations of all departments within Hotel Operations.

Conoscenze

Communication

Problem-solving

Decision-making

Interpersonal skills

Leadership techniques

Guest satisfaction evaluation

Formazione

Bachelor’s degree in hospitality management

Bachelor’s degree in business administration

Strumenti

Intermediate computer software skills

Descrizione del lavoro

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company-based targets and Key Performance Indicators (KPIs). The Hotel Operations Department includes Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day-to-day operation and performance of all departments within Hotel Operations.

Qualifications:

1. Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.
2. Exceptional communication, problem-solving, decision-making, and interpersonal skills.
3. Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.
4. Knowledge of principles and processes involved in business and organizational planning, coordination, and execution, including strategic planning, resource allocation, workforce planning and management, leadership techniques, and production methods.
5. Knowledge of principles and processes for providing personalized services, including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
6. Knowledge of policies and practices involved in human resources functions.
7. Ability to lead teams positively by inspiring and developing individuals and effectively managing processes.
8. Bachelor’s degree in hospitality management, business administration, or a related field from an accredited college or university or the international equivalent (preferred), or equivalent on-the-job experience.
9. Intermediate computer software skills required.

Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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