Hotel Director

JR Italy; Cremona; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading company in the hospitality field is seeking an experienced Hotel Director to manage hotel operations on board a prestigious vessel. Responsibilities include overseeing various departments such as Food & Beverage, Guest Relations, and Finance, ensuring exceptional service delivery and positive performance against industry KPIs. The successful candidate will possess a strong leadership background in luxury hotel or cruise settings and an appropriate degree in hospitality or business.

Competenze

• Minimum of five years’ experience in a senior leadership role.
• Ability to lead teams and manage processes effectively.
• Knowledge of HR functions and guest satisfaction evaluation.

Mansioni

• Oversees Hotel Operations and ensures performance meets company targets.
• Responsible for all departments within Hotel Operations.
• Drives positive results on Key Performance Indicators (KPIs).

Conoscenze

Communication

Problem Solving

Decision Making

Interpersonal Skills

Leadership

Cultural Awareness

Formazione

Bachelor’s degree in hospitality management

Bachelor’s degree in business administration

Strumenti

Intermediate computer software skills

Descrizione del lavoro

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company-based targets and Key Performance Indicators (KPIs). The Hotel Operations Department includes Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day-to-day operation and performance of all departments within Hotel Operations.

Qualifications:

1. Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.
2. Exceptional communication, problem-solving, decision-making, and interpersonal skills.
3. Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.
4. Knowledge of principles and processes involved in business and organizational planning, coordination, and execution, including strategic planning, resource allocation, workforce planning and management, leadership techniques, and production methods.
5. Knowledge of principles and processes for providing personalized services, including needs assessment, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
6. Knowledge of policies and practices involved in human resources functions.
7. Ability to lead teams positively and productively by inspiring and developing individuals and managing processes effectively.
8. Bachelor’s degree in hospitality management, business administration, or a related field from an accredited college or university, or equivalent on-the-job experience.
9. Intermediate computer software skills required.

Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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