Hotel Director

Royal Caribbean Group; Cascina Vignazza; In loco; EUR 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

A leading company in the cruise industry seeks a Hotel Director to oversee operations onboard their vessels. The role involves managing various departments to ensure optimal performance and guest satisfaction, requiring strong leadership skills and significant experience in luxury environments. Candidates should possess a relevant bachelor's degree and proven ability to drive results in a diverse team setting.

Competenze

• Minimum of five years’ experience as a senior leader in a luxury hotel or cruise environment.
• Ability to lead with a global perspective in a diverse environment.
• Knowledge of human resources policies and practices.

Mansioni

• Oversee the functions of Hotel Operations and maximize performance against KPIs.
• Manage Food & Beverage, Housekeeping, Guest Relations, and all onboard revenue areas.
• Lead teams and inspire individuals effectively.

Conoscenze

Exceptional communication

Problem solving decision making

Interpersonal skills

Leadership

Organizational planning

Guest satisfaction evaluation

Formazione

Bachelor’s degree in hospitality management

Business administration or related field

Strumenti

Intermediate computer software skills

Descrizione del lavoro

The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications :

• Minimum of five years’ experience as a senior leader in a luxury (4 / 5
• hotel or cruise industry environment.
• Exceptional communication, problem solving decision making and interpersonal skills.
• Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.
• Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.
• Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques
• Knowledge of policies and practices involved in the human resources function.
• Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.
• Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.
• Intermediate computer software skills required.

J-18808-Ljbffr