Hotel Account Manager (all genders)

HRS Group; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

HRS Group is seeking a Hotel Account Manager in Milan to optimize corporate hotel programs and enhance relationships with key hotel partners. The role involves strategic planning, data analysis, and communication skills to facilitate an exceptional customer experience. Join a dynamic team dedicated to transforming business travel through innovative technology and solutions.

Servizi

Competitive salary

Work equipment

Mobility

Annual or multi-year bonus

Competenze

• Experience in solution selling.
• Excellent communication skills in Italian and English.
• Proactive, innovative, and resilient mindset.

Mansioni

• Optimize the corporate hotel program and increase business.
• Develop relationships with hotel partners.
• Analyze data to support hotel partner goals.

Conoscenze

Analytical skills

Communication

Negotiation

Problem-solving

Time management

Stakeholder management

Formazione

Business studies or related degree

Strumenti

Microsoft Office

Dynamics

Descrizione del lavoro

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 2 serves over % of the global Fortune and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

POSITION

We are looking for a Milan-based Hotel Account Manager (all genders) responsible for optimizing the corporate hotel program (book ability & compliance, increasing corporate business) and analyzing and reporting on Key Performance Indicators (KPIs) for key hotel partners in the region.

As Hotel Account Manager, you will plan, implement, and execute strategies with hotel partners to elevate revenue streams. You will serve as a key interface between corporate customers and hotel partners, working closely with the enterprise and procurement departments to ensure an outstanding customer experience.

Reporting directly to the Director of Procurement Consulting & Supplier Solution Italy, you will manage and develop key hotel partner relationships.

CHALLENGE

• Develop hotel partner relationships in your region
• Recommend platform products based on individual hotel needs
• Describe platform products and explain their benefits to hotel partners
• Communicate with hotel partners via in-person, phone, and email to understand their needs
• Maintain knowledge of HRS Group's tech products and services
• Establish and nurture relationships to facilitate sales
• Analyze data to help hotel partners understand how platform products can help achieve their goals
• Complete administrative tasks, such as processing sales in CRM
• Train hotel partners on HRS systems and applications

REQUIREMENTS

• Experience in solution selling; business studies or related degrees are advantageous
• Commercially driven with strong analytical skills
• Excellent communication skills in Italian and English, including presentations
• Familiarity with industry software like Microsoft Office and Dynamics
• Creative problem-solving abilities
• Strong negotiation, stakeholder management, and time management skills
• Experience managing initiatives from start to finish
• Interpersonal skills and comfort with meeting new people daily
• Proactive, innovative, and resilient mindset
• Structured, independent working style with initiative and responsibility

PERSPECTIVE

Access to a global network of passionate intrapreneurs dedicated to transforming the travel industry and redefining how businesses stay, work, and pay.

Our entrepreneurial environment offers ownership and execution focus, fostering personal and professional growth. We emphasize continuous learning, retrospectives, and sustainability to improve business life.

LOCATION, MOBILITY, INCENTIVES

This role is based in Milan. The compensation package includes a competitive salary, work equipment, mobility, and an annual or multi-year bonus.