Hotel Account Manager (all genders)

HRS; Milano; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company in business travel is seeking a Hotel Account Manager based in Milan. The successful candidate will be responsible for optimizing corporate hotel programs, managing key relationships, and providing insights on hotel platforms. This role offers growth opportunities in a collaborative environment dedicated to transforming the travel industry.

Servizi

Competitive salary

Work equipment

Mobility support

Annual or multi-year bonus

Competenze

• Experience in solution selling is crucial.
• Must communicate fluently in Italian and English.
• Ability to manage initiatives from start to finish.

Mansioni

• Optimize the corporate hotel program and analyze KPIs.
• Manage and develop key hotel partner relationships.
• Execute strategies to boost revenue streams.

Conoscenze

Analytical skills

Excellent communication skills

Negotiation skills

Problem-solving skills

Stakeholder management

Time management

Formazione

Business studies degree

Strumenti

Microsoft Office

Dynamics

Descrizione del lavoro

HRS, a pioneer in business travel, aims to elevate every stay through innovative technology. With over years of experience, their digital platform, driven by ProcureTech, TravelTech, and FinTech, transforms how companies and travelers Stay, Work, and Pay.

ProcureTech digitally revolutionizes lodging procurement, connecting corporations and suppliers in a cutting-edge ecosystem. This enables seamless efficiency and automation, surpassing travelers' expectations.

TravelTech redefines the online lodging experience, offering personalized content from selection to check-in, ensuring an unparalleled journey for corporate travelers.

In FinTech, HRS introduces advancements like mobile banking and digital payments, turning corporate back offices into touchless lodging enablers, eliminating legacy cost barriers. The innovative 2-click book-to-pay feature streamlines interactions for travelers and hoteliers.

Combining these technology propositions, HRS unlocks exponential catalyst effects. Their data-driven focus delivers value-added services and high-return network effects, creating substantial customer value.

HRS's exponential growth since 2 serves over % of the global Fortune and leading hotel chains.

Join HRS to shape the future of business travel, empowered by a culture of growth and setting new industry standards worldwide.

Position

We are looking for a Milan-based Hotel Account Manager (all genders) responsible for optimizing the corporate hotel program (book ability & compliance, increasing corporate business) and analyzing/reporting KPIs for key hotel partners in the region.

As Hotel Account Manager, you will plan, implement, and execute strategies with hotel partners to boost revenue streams. You will act as a key interface between corporate customers and hotel partners, collaborating closely with the enterprise and procurement departments to ensure an outstanding customer experience.

Reporting directly to the Director of Procurement Consulting & Supplier Solution Italy, you will manage and develop key hotel partner relationships.

Challenge

• Take full responsibility for hotel partner development in your region
• Recommend platform products based on hotel needs
• Describe platform benefits and uses to hotel partners
• Communicate with hotel partners via in-person, phone, and email to understand their needs
• Maintain knowledge of HRS Group's tech products and services
• Establish and nurture relationships to facilitate sales
• Analyze data to help hotel partners understand platform benefits
• Complete administrative tasks, such as sales recording in CRM
• Advise and train hotel partners on HRS systems and applications

Qualifications

• Experience in solution selling; business studies degree advantageous
• Commercially driven, data-minded with analytical skills
• Excellent communication skills in Italian and English
• Familiarity with Microsoft Office and Dynamics
• Creative problem-solving skills
• Strong negotiation, stakeholder management, and time management skills
• Experience managing initiatives from start to finish
• Ability to meet deadlines and close sales efficiently
• Interpersonal skills for daily client interactions
• Drive for continuous improvement, creativity, and resilience
• Self-analytical and proactive problem-solving abilities
• Structured, independent work ethic with initiative and responsibility

Perspective

Join a global network of passionate intrapreneurs dedicated to transforming the travel industry and redefining how businesses stay, work, and pay.

Our entrepreneurial environment offers ownership and execution opportunities, fostering personal and professional growth. Contribute to a culture of continuous improvement, making business life smarter, better, and more sustainable.

Location, Mobility, Incentives

This role is based in Milan. The compensation package includes a competitive salary, work equipment, mobility support, and an annual or multi-year bonus.