Hostess/Host

Hotel de Russie; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Un prestigioso ristorante a Roma ricerca un Hostess/Host per accogliere i clienti e gestire le prenotazioni. Il candidato ideale avrà esperienza nella stessa posizione, insieme a forti competenze comunicative e una passione per il servizio. Offriamo un contratto a tempo determinato con opportunità di sviluppo professionale e vantaggi esclusivi in hotel e ristoranti aziendali.

Servizi

Opportunità di apprendimento e sviluppo

Soggiorno in hotel a tariffa ridotta

Sconti su bar, ristoranti e trattamenti benessere

Celebrazioni per il personale

Competenze

• Esperienza professionale nel ruolo di Hostess/Host.
• Conoscenza della lingua inglese a livello intermedio.
• Passione per il servizio e ambizione di crescita professionale.

Mansioni

• Accogliere i clienti e gestire le prenotazioni.
• Supportare il Maitre nell'assistenza agli ospiti.
• Gestire le operazioni di chiusura conto e gestione cassa, se necessario.

Conoscenze

Collaborazione

Comunicazione

Flessibilità

Attenzione ai dettagli

Formazione

Certificazione HACCP valida

Strumenti

Software di gestione F&B (es. Quadranet)

Descrizione del lavoro

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Main Purpose:
The Hostess/Host is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome.
Reports to: Restaurant Manager

Main duties:
• Greet and welcome our Guests when they arrive at the restaurant, creating a personalised interaction as first step of their tailor made culinary experience, according to our standards and procedures;
• Answer phone calls and manage the restaurant mail correspondence to book reservations;
• Support the Maitre in assisting the Guests;
• Carry out final bill operations and cash management, when needed.

We offer:
• Fixed-term contract according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
• Staff celebrations.

Competencies required:
• Collaboration: Be able and willing to work as a team within the department and with other departments.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
• Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other requirements:
• Professional experience in the same role;
• English knowledge at Intermediate level;
• Valid HACCP certification;
• Knowledge of F&B management software (e.g. Quadranet);
• Passion for service and ambition to grow professionally;
• Flexibility;
• Attention to detail.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

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