Hostess and customer support (based in Cagliari)

JR Italy; Cagliari; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated Hostess and Customer Support representative in Cagliari. This role involves assisting international travelers with Tax Free Forms, ensuring a seamless and satisfactory experience. Candidates should be fluent in English and possess strong customer service skills, along with experience in retail or front office settings. The position offers a chance to work in a dynamic environment while handling cash responsibly. If you are passionate about customer service and thrive in a fast-paced setting, this opportunity is perfect for you.

Competenze

• Experience in face-to-face customer contact is essential.
• Retail or front office experience is preferred.

Mansioni

• Assist international travelers with Tax Free Forms.
• Ensure customer satisfaction and prevent refund mistakes.
• Prepare reports as necessary and follow policies.

Conoscenze

Fluent in English

Customer service dedication

Office software proficiency

Trustworthy with cash handling

Formazione

Experience in face-to-face customer contact

Retail or front office experience

Descrizione del lavoro

Social network you want to login/join with:

Hostess and customer support (based in Cagliari), cagliari

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Client:

Global Blue

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

529802382384771891233710

Job Views:

10

Posted:

27.04.2025

Expiry Date:

11.06.2025

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Job Description:

Nature and aim of the position

Refund Tax Free Forms at Merchant’s Forte Village (Cagliari) following Global Blue and Merchant’s guidelines and policies.

Main duties and responsibilities

• Tax Free Forms to international travellers
• Ensure a satisfactory experience for our customers
• Prevent refunding mistakes and fraud
• Prepare reports if necessary
• Observe Global Blue and Merchant’s policies, guidelines and procedures

Background and Education

• experience in face to face customer contact
• retail or front office experience

Specific skills and knowledge

• be fluent in English
• be dedicated to service and customer satisfaction
• be experienced in using office software
• be trustworthy to handle large amounts of cash