Hostess

TN Italy; Puglia; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated Hostess to create memorable dining experiences for guests. In this role, you'll be the first point of contact, ensuring a warm welcome and seamless service. Your responsibilities will include managing reservations, assisting guests, and handling cash operations. This position offers a seasonal contract with opportunities for professional growth and discounts on hotel stays and wellness treatments. If you have a passion for service and a desire to grow in a dynamic environment, this is the perfect opportunity for you.

Servizi

Reduced hotel rates (35€ per night)

50% discount at bars and restaurants

20% discount on wellness treatments

Staff celebrations

Competenze

• Professional experience in a similar role is required.
• Intermediate English knowledge is essential.

Mansioni

• Greet and welcome guests, creating a personalized experience.
• Manage reservations and assist the Maître.

Conoscenze

Collaboration

Communication

Attention to detail

Flexibility

Customer service

Formazione

HACCP certification

Intermediate English

Strumenti

F&B management software (Quadranet)

Descrizione del lavoro

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Main Purpose:
The Hostess is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome.
Reports to: Maitre and/or Restaurant Manager

Main duties:
• Greet and welcome our Guests when they arrive at the restaurant, creating a personalised interaction as first step of their tailor made culinary experience, according to our standards and procedures;
• Answer phone calls and manage the restaurant mail correspondence to book reservations;
• Support the Maître in assisting the Guests;
• Carry out final bill operations and cash management, when needed.

We offer:
• Seasonal contract according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
• Staff celebrations.

Competencies required:
• Collaboration: Be able and willing to work as a team within the department and with other departments.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
• Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other requirements:
• Professional experience in the same role;
• English knowledge at Intermediate level;
• Valid HACCP certification;
• Knowledge of F&B management software (e.g. Quadranet);
• Passion for service and ambition to grow professionally;
• Flexibility;
• Attention to detail.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

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