Host Service & Reception (mfd)

Ruby Hotels; Monza; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

A fast-growing hospitality group in Monza is seeking a multi-talented front desk staff member who will be the first point of contact for guests. The role involves ensuring smooth check-in processes, preparing cocktails, and maintaining the breakfast buffet. The ideal candidate is reliable, enjoys working in teams, and speaks fluent Italian and English. Competitive benefits and a creative work environment are offered.

Servizi

Full-time means 35 hours and every hour counts

Support for your sports program

Staff rates for you and a travel buddy

Training, coaching and mentoring opportunities

Competenze

• Ideally gained some experience in the hotel industry.
• Flexible and ready to work in shifts.
• Great sense of humor and love interacting with guests.

Mansioni

• Make guests feel at home from check-in to the last drink.
• Support guests with the self-check-in process.
• Prepare cocktails and maintain the breakfast buffet.

Conoscenze

Reliability

Multitasking

Empathy

Fluency in Italian

Fluency in English

Descrizione del lavoro

Overview

At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground.

Hey Sunshine

You think travelling is more than just the next summer holiday but the feeling of being at home anywhere in the world. That your workplace should be a place with personality and soul where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Bea.

Our Ruby Bea draws inspiration from the artists, thinkers and writers of the Italian fact Bea takes her name from Dante Alighieri’s inamorata Beatrice. Ruby Bea and her 118 rooms are a love letter to the blending of classical forms and novel perspectives. Directly on Piazza della Liberta in the northern part of the historic city center of Florence, galleries, museums and incredible architecture are within walking distance.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe’s most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy creating a contemporary and affordable form of luxury.

Join us and make it your own story.

Responsibilities

Trust us you wont get bored as you :

• are not only an all-rounder and multitasking talent but also the first point of contact for our guests to make them feel at home from the very first moment to the last drink
• support our guests with the self-check-in process and take on additional front desk responsibilities
• prepare cocktails, drinks and delicious snacks with a few skillful moves ensuring smooth and seamless service
• lovingly take care of our breakfast buffet in the morning and wow our guests with your barista skills
• roll up your sleeves when it comes to goods receiving, inspection and storage, always keeping an eye on the perfect mise-en-place according to our setups and standards
• share your insider tips with our guests, pointing them to the best hotspots in the city

Weve been waiting for you since you have / are :

• ideally gained some experience in the hotel industry; don’t worry if you don’t know what mise-en-place means yet
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• empathetic with others and love sharing your enthusiasm with those around you
• a great sense of humour, enjoy working in a team and love interacting with our guests
• speaking fluent Italian and English

What’s in for you: That's how we groove

Benefits and culture

• Ruby Ruby Ruby
  • your style, your smile, your ideas—bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us
  • better together at work during team events or just because it’s Monday
• Cause I’m having a good time
  • less work, same money for us; full-time means 35 hours and every hour counts
  • no more excuses; we support your sports program
  • staff rates - for you and your travel buddy
• Money Money Money
  • sip, snack, repeat—with your Ruby F&B Credit
  • no matter how you get to work, a mobility allowance comes on top
  • take it to the next level, secure yourself some extra cash through profit-sharing, talent scouting and positive reviews
• Ain’t no mountain high enough
  • level up your game with trainings, coaching and mentoring; you get the chance to grow just like Ruby does
  • innovation is part of our DNA: Lean Luxury, paperless, cashless, you name it

Qualifications

Where have you been so long

Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic—there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.

Not perfect CVs but great personalities who’ll help us create hotels and workspaces with character and soul. So whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...

• you can love whoever you want to
• you should decide for yourself whether and with which pronouns you would like to be addressed
• you can be proud of your heritage and culture
• you don’t have to justify your religion or world view
• you are good just as you are and make our team and Ruby’s diversity unique

We can’t deal with: isms

Racism, sexism, heterosexism, antisemitism and such isms are not tolerated here.

If you want to know what to expect, listen to Carolina’s story from our Ruby Zoe in London. You can find even more Ruby Stories here:

To know our People & Culture Team

Your Ruby Recruitment Team

Key Skills

In House Legal, Deputy, Adobe Photoshop, Import & Export, Cosmetics

Employment Type: Full Time

Experience: years

Vacancy: 1