Hosekeeping Supervisor | Season 2027 | Castello di Casole, A Belmond Hotel

Belmond; Toscana; On-site; EUR 36,000 - 52,000; Full time

Benefits offered by this job

CCNL Turismo Federalberghi

Seasonal contract

Welfare platform

Staff canteen

Discovery Belmond program

Staff accommodation

Job summary

Castello di Casole, a Belmond Hotel, in Tuscany, seeks a detail-driven Housekeeping Supervisor to inspect guest rooms and public spaces, upholding uncompromising luxury standards. You will assign workloads, lead a team, and brief staff on VIP arrivals and maintenance needs.

Fluency in Italian and strong English are required, with at least two years in a hotel housekeeping supervisory role. Opera PMS experience is preferred.

Qualifications

• Two years of supervisory experience in a 5-star hotel housekeeping.
• Strong eye for aesthetics, cleanliness, and room arrangement.
• Ability to lead and motivate room teams.

Responsibilities

• Inspect guest rooms, suites, and public spaces daily after cleaning to ensure flawless presentation.
• Assign daily section workloads to Room Attendants and Linen Porters.
• Conduct daily morning briefings highlighting VIP arrivals, special room setups, and maintenance issues.
• Monitor stock levels of linens, cleaning chemicals, and guest amenities on room floors.
• Train junior housekeeping team members on cleaning techniques, safety procedures, and guest privacy standards.

Skills

Supervisory experience

Leadership

Attention to detail

Fluent Italian

English proficiency

Tools

Opera PMS

Job description

At Castello di Casole, a Belmond Hotel, we are looking for a detail-driven Housekeeping Supervisor, who will inspect guest rooms and public areas to guarantee uncompromising luxury standards.

Primary Responsibilities Include

• Inspect guest rooms, suites, and public spaces daily after cleaning to ensure flawless presentation prior to guest release.
• Assign daily section workloads to Room Attendants and Linen Porters, managing productivity and priorities.
• Conduct daily morning briefings, communicating VIP arrivals, special room setups, and maintenance issues.
• Monitor stock levels of linens, cleaning chemicals, and guest amenities on room floors.
• Train junior housekeeping team members on cleaning techniques, safety procedures, and guest privacy standards.

What You Bring

• Minimum 2 years of supervisory experience within Housekeeping in a 5-star hotel.
• Sharp eye for aesthetic detail, cleanliness standards, and room arrangement.
• Leadership ability to motivate room teams effectively.
• Familiarity with Property Management Systems (Opera) for room status reporting.
• Fluent in Italian and proficient in English.

What We Offer

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• CCNL Turismo Federalberghi
• Seasonal contract
• Welfare platform with credit
• High-quality staff canteen
• Discovery Belmond program and discounted prices at our iconic properties
• Staff accommodation with swimming pool and gym for non residents

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you’ll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

About Us

Immersed within rolling hills and breath-taking nature, Castello di Casole, a Belmond Hotel, is a 10th century castle set in 4,200 verdant acres. It is the perfect place to experience the wonders of rural Tuscany, a retreat to a world of comfort, elegance and sophisticated dining. Activities range from truffle hunts and sustainable cooking classes to out-of-this-world stargazing.With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

Castello di Casole is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.