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A leading provider of data solutions in healthcare seeks a remote Application Analyst for their Italy Implementation team. This role involves guiding healthcare organizations in implementing technology, leading projects, and ensuring compliance with local regulations. Ideal candidates will have extensive experience in healthcare workflows and IT services, a consultative mindset, and proficiency in both Italian and English.
At InterSystems , we build technology that matters. As the leading provider of data solutions for industries with critical needs—like healthcare, financial services, and logistics—we know that lives and livelihoods depend on the strength of our technology. Solving problems is what we do, and we’re looking for a remote-based Application Analyst to join our Italy Implementation team and help us continue delivering excellence and customer success.
About the Role
As an Application Analyst, you will be the trusted expert supporting healthcare organizations in implementing InterSystems solutions effectively and efficiently. Your deep understanding of business processes, clinical workflows, and billing requirements in Italy will be instrumental in guiding customers toward the best-fit implementation while minimizing custom development.
You will become an expert product resource, working closely with clients to optimize their use of InterSystems technology. From process analysis to system integration, your role is critical in ensuring a seamless transition for healthcare organizations. Staying up to date with the latest product developments will be a key part of your success.
Key Responsibilities
Lead application implementation efforts, ensuring projects are delivered successfully and on time
Advise customers on best practices, maximizing the benefits of InterSystems solutions while minimizing custom work
Support healthcare professionals and stakeholders, guiding them through system integration and optimization
Conduct trainings, workshops, and presentations, ensuring users adopt and maximize the technology
Monitor billing workflows, ensuring compliance with public and private hospital regulations in Italy
Collaborate with cross-functional teams to solve implementation challenges and drive efficiency
Maintain strong customer relationships, ensuring long-term success with InterSystems products
What You Bring
Excellent communication skills, including experience in training, workshops, and stakeholder engagement
Consultative mindset, able to articulate ideas and advise clients effectively
3+ years of experience working in healthcare , with a strong understanding of clinical workflows
Expertise in billing rules and financial processes within Italy’s public and private healthcare systems
Background in IT services, with experience in software implementation and customer-facing roles
Proficiency in Italian, good level of English
Strong business process mapping and functional documentation skills
Previous experience as an Application Analyst or Configuration Specialist, or in change management roles
Experience conducting software testing and system validation
A university degree in Biomedical Engineering or related disciplines
What's In It For You?
At InterSystems, you’ll be part of a culture of excellence, where your skills and contributions directly impact healthcare innovation. We offer a competitive salary package and opportunities for international training; on top of this, our strong corporate culture fosters collaboration, innovation, and career growth.
What are you waiting for? Apply now!
InterSystems Italia is committed to ensuring equal opportunities for all candidates. We believe in fostering an inclusive workplace that respects and promotes diversity, regardless of gender, age, race, religion, sexual orientation, disability, or any other protected status. We encourage applications from suitably qualified individuals of all backgrounds, and are dedicated to creating a fair and non-discriminatory recruitment process.