Head Waiter

JR Italy; Monza; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

Join a dynamic dining experience as a Head Waiter at an innovative restaurant redefining casual dining. You will lead your section, ensuring impeccable service and guest satisfaction while motivating your team. With a commitment to excellence and a vibrant atmosphere, this role offers the chance to thrive in a fast-paced environment. If you have a passion for hospitality and a knack for customer service, this is the perfect opportunity to shine in a renowned establishment.

Competenze

• At least 2 years experience in a casual dining restaurant or similar environment.
• Excellent customer service and communication skills.

Mansioni

• Lead a specific section within the dining area, ensuring smooth service.
• Be the primary point of contact for guest requests.

Conoscenze

Customer Service

Communication Skills

High-Pressure Situations

Descrizione del lavoro

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At Crazy Pizza, we are a lot more than just pizza; we are the new sleek dining style that brings the passion and spirit of Italy to tables combining incredible service and topnotch dishes in exclusive locations across the globe. Founded on the principles of innovation and excellence, Crazy Pizza, part of Majestas Group, is renowned for its bold flavors, fresh ingredients, and commitment to exceptional service.

A Head Waiter at Crazy Pizza

As a Head Waiter/Waitress, you play a crucial role in ensuring the seamless operation of your section during the service. Working closely with our restaurant and bar teams, you will deliver impeccable service.

You will be responsible for:

• Lead a specific section within our dining area, ensuring smooth and efficient service.
• Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
• Be the primary point of contact for guest requests, resolving them promptly and professionally.
• Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
• Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
• Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
• Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities.

Who are you?

• At least 2 years experience in casual dining restaurant or similar environment will be beneficial.
• Excellent Customer service and communication skills.
• Ability to handle high-pressure situations with poise and professionalism.
• Availability to work evenings and weekends.

Crazy Pizza is committed

Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual.