Head Waiter

Sunset Hospitality Group; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Join a leading multinational lifestyle hospitality group as a Head Waiter in Dubai. In this role, you will lead the service team, ensure exceptional guest experiences, and coordinate dining operations. Ideal candidates are detail-oriented with strong leadership skills and a passion for hospitality, fluent in English with preference for additional languages.

Servizi

Discounts across Sunset's Venues

Career growth opportunities

Competenze

• Minimum 2 years of experience in a similar position.
• Fluent in English; knowledge of additional languages preferred.
• Hands-on, detail-oriented, and proactive with a flexible schedule.

Mansioni

• Lead and supervise the service team during operations.
• Ensure top-tier guest experiences by anticipating needs.
• Support training and mentoring of junior staff.

Conoscenze

Service Skills

Leadership

Communication

Attention to Detail

Proactivity

Strumenti

POS Systems

Reservation Software

Descrizione del lavoro

1 day ago Be among the first 25 applicants

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 22 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

We are looking for a Head Waiter to join our Lifestyle Dining Division for our seasonal hiring in Dubai. The ideal candidate will possess excellent service skills, a keen eye for detail, and the ability to ensure that our guests have an exceptional dining experience. This role involves overseeing a section of the dining area, coordinating with the kitchen and other service staff, and delivering high-quality service.

Main Responsibilities

• Lead and supervise the service team during operations.
• Ensure top-tier guest experiences by anticipating needs and exceeding expectations.
• Coordinate table setups, reservations, and guest seating efficiently.
• Support training and mentoring of junior staff.
• Maintain high standards of hygiene, service, and presentation.
• Handle guest feedback and resolve issues professionally.
• Liaise with the kitchen and bar teams to ensure smooth service flow.
• Monitor order accuracy and timely delivery.
• Uphold brand image and service excellence.

Qualifications

• Minimum 2 years of experience in similar position in hospitality industry and in a similar concept, preferred but not limited to.
• Fluent in English, Other Languages such as Italian, French, Russian, Spanish or Greek will be highly preferred.
• Strong leadership and communication skills.
• A passion for hospitality and delivering standout service.
• Hands-on, detail-oriented, and proactive.
• Flexible schedule – able to work evenings, weekends, and holidays.
• Familiarity with POS systems and reservation software.
• Discounts Across Sunset's Venues and More : Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career Growth Opportunities : Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.

Seniority level

Seniority level

Associate

Employment type

Employment type

Contract

Job function

Job function

Customer Service and Other

Hospitality, Food and Beverage Services, and Restaurants

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