Head Waiter

Crazy Pizza; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Crazy Pizza is looking for a dedicated Head Waiter/Waitress to enhance guest experiences and ensure exceptional service. This role requires strong leadership skills and a commitment to maintaining high service standards in a dynamic dining environment. If you thrive in fast-paced settings and possess excellent communication skills, we encourage you to apply and join our team.

Competenze

• At least 2 years experience in casual dining or similar.
• Excellent customer service and communication skills.
• Ability to handle high-pressure situations.

Mansioni

• Lead a section within the dining area, ensuring smooth service.
• Inspire and motivate team members.
• Be the primary point of contact for guest requests.

Conoscenze

Customer service

Communication

Poise under pressure

Descrizione del lavoro

Who are we?

• At Crazy Pizza, we are a lot more than just pizza;

we are the new sleek dining style that brings the passion and spirit of Italy to tables combining incredible service and topnotch dishes in exclusive locations across the globe. Founded on the principles of innovation and excellence, Crazy Pizza, part of Majestas Group, is renowned for its bold flavors, fresh ingredients, and commitment to exceptional service.

A Head Waiter at Crazy Pizza

As a Head Waiter / Waitress, you play a crucial role in ensuring the seamless operation of your section during the service. Working closely with our restaurant and bar teams, you will deliver impeccable service.

Your day to day :

• Lead a specific section within our dining area, ensuring smooth and efficient service.
• Inspire and motivate your commis and runners to consistently achieve high standards throughout service.
• Be the primary point of contact for guest requests, resolving them promptly and professionally.
• Promote and upsell our food and beverage offerings while taking orders and closing bills in your designated area.
• Maintain the cleanliness of your designated dining area to meet company standards, always creating a welcoming atmosphere.
• Inform the Restaurant Manager of any issues to ensure quick and effective resolution.
• Excel in a dynamic, fast-paced environment where quality and guest satisfaction are top priorities.

Who are you?

• At least 2 years experience in casual dining restaurant or similar environment will be beneficial.
• Excellent Customer service and communication skills.
• Ability to handle high-pressure situations with poise and professionalism.
• Availability to work evenings and weekends.

Crazy Pizza is committed

Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual.