Head of Sales B2C Italy-Iberica

Swarovski; Valera Fratta; In loco; EUR 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading crystal brand, located in Italy, Lombardy, is seeking a Senior Sales Leader to inspire the Sales & Training Team. The role requires strong leadership skills and experience managing large retail teams. Candidates must be fluent in English and Italian with a Bachelor's degree and proven ability in key account management. This position offers opportunities for personal growth and development, including discounts on Swarovski products and various employee benefits.

Servizi

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Ticket restaurant

Competenze

• 8+ years of experience in sales, including 5+ years in a senior leadership role.
• Proven ability to lead large retail teams of 200+ employees.
• Fluent in English and Italian languages.

Mansioni

• Lead and inspire the Sales & Training Team.
• Own the sales budget and channel P&L.
• Drive performance improvement by analyzing results.
• Ensure consistent brand execution across all retail touchpoints.
• Support distribution expansion in line with the Distribution Masterplan.

Conoscenze

Leadership

Sales Strategy

Key Account Management

Negotiation

People Management

Formazione

Bachelor’s degree in Sales or related field

Descrizione del lavoro

About the job

In this role you will report directly to the General Manager Italy-Iberica, and your main duties will be the following :

• Lead and inspire the Sales & Training Teamto achieve sustainable sales and profitability across all channels, ensuring alignment with financial and operational targets.
• Foster strong relationshipswith internal teams and retail partners (MOB / MUB) through regular engagement, effective communication, and collaborative leadership.
• Own the sales budget and channel P&L, setting and monitoring targets for sales, staffing, and costs while optimizing resource allocation and operational efficiency.
• Drive performance improvementby analyzing results, implementing corrective actions, and aligning with the Managing Director on strategic initiatives for growth.
• Ensure consistent brand executionacross all retail touchpoints by implementing global marketing and visual merchandising standards and sharing best practices.
• Support distribution expansionin line with the Distribution Masterplan, including new store acquisition, partner negotiations, and compliance with global frameworks.
• Champion consumer experience and market insight, contributing to strategic decisions, identifying growth opportunities, and supporting cross-functional collaboration.
• Develop high-performing teamsby fostering a feedback-driven culture, identifying talent, and ensuring effective training programs that align with business goals.
• Collaborate cross-functionally with local and global teams (e.g. Marketing, Merchandising, Demand Planning) to align on stock levels, retail events, and market needs, ensuring seamless execution and business impact.

About you

• Bachelor’s degree in Sales or related field, with 8+ years of experience, including 5+ years in a senior sales leadership role.
• Proven ability to lead large retail teams (200+ employees) with strong motivational and people management skills.
• Solid experience in Key Account Management, negotiation, and relationship building.
• Strong 360° business acumen across Sales, Finance, Marketing, Merchandising, Planning, and HR.
• Customer-focused mindset with a deep understanding of retail operations and business development.
• Fluent in English and Italian languages.

What we offer

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs
• Ticket restaurant

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone / everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

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