Head of Retail Sales

Autohero; Milano; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Autohero seeks a Head of Sales Retail to manage its sales force focused on B2C transactions in the used car market. This role involves leading a team, analyzing sales data, and ensuring that KPIs are met to drive sales growth. The ideal candidate will have a strong leadership background with a data-driven approach to decision-making.

Servizi

Dynamic and innovative environment

Professional growth opportunities

Performance-based bonuses

Competenze

• 5+ years in a sales management role, preferably in telephone sales.
• Proven ability to lead and motivate teams.
• Excellent analytical skills and KPI knowledge.

Mansioni

• Manage and lead the sales force dedicated to the B2C market.
• Oversee sales team performance and monitor KPIs.
• Provide coaching to Team Leaders and sales representatives.

Conoscenze

Leadership skills

Data-driven approach

Communication

Descrizione del lavoro

• AUTO1 Group / Autohero is Europe’s premier platform in the used car sector, leading operations in over 30 countries worldwide. By connecting buyers and sellers through cutting-edge technology, we empower seamless car trading experiences across Europe.

For the Autohero brand, we are looking for a Head of Sales Retail responsible for managing and leading the sales force dedicated to the B2C market.

• Responsibilities
• Manage a team of Team Leaders, supporting them in their work with inside sales representatives responsible for the telephone sales of used cars.
• Oversee the sales team’s performance by monitoring key KPIs such as outbound and inbound calls; develop an organized structure for outbound calls, defining precise intervals for lead follow-ups and ensuring process effectiveness.
• Continuously monitor existing KPIs, identify new success metrics, and ensure the teams meet the defined targets.
• Analyze data to identify trends, improve processes, and implement targeted corrective actions.
• Provide continuous feedback and coaching to improve the skills and performance of Team Leaders and inside sales representatives.
• Collaborate with other company departments to ensure efficient workflows aligned with strategic goals.
• Create clear and structured reports to present sales results and improvement initiatives.
• Requirements
• Experience : At least 5 years in a sales management role, preferably in telephone sales or a similar environment.
• Leadership skills : Proven ability to lead and motivate teams of Team Leaders and sales representatives, fostering a positive and results-driven work environment.
• Data-driven approach : Excellent ability to analyze data, identify opportunities, and make informed decisions based on quantitative insights.
• KPI knowledge : Experience in defining, monitoring, and optimizing KPIs for sales teams.
• Communication : Excellent communication skills with the ability to influence internal and external stakeholders.
• Languages : Fluent in Italian; good knowledge of English.
• What We Offer
• The opportunity to work in a leading company in the used car sector.
• A dynamic, innovative, and growth-oriented environment.
• Opportunities for professional growth and continuous training.
• A competitive compensation package, including performance-based bonuses.

The place of work will be at the headquarters of AUTO1 Italy, at Via Perin Del Vaga 2, Milano and the shifts provide a total of 40 hours per week, from Monday to Friday 09 : 00-18 : 00. (Remote work is included)