Head of HRBP Retail

LVMH; Milano; On-site; EUR 65,000 - 90,000; Full time

Job summary

Sephora Milan is looking for an HRBP Retail Team member to actively guide payroll and people strategy across stores, lead talent reviews, succession planning, and recruit top talent.

You will translate business unit strategy into HR initiatives, support Area Managers with people plans, drive training and development, ensure policy compliance, and embody Sephora values; some travel to stores is expected.

Qualifications

• 5+ years in on-field HR roles, preferably in retail.
• Fluency in English; additional languages are a plus.
• Excellent communication, problem-solving, and organizational skills. Proactive, adaptable, and aligned with Sephora’s values.
• Willingness to travel for business needs.

Responsibilities

• Define payroll and people strategy in collaboration with HR Director and Area Managers.
• Identify talent needs, risks, and gaps; oversee execution of talent plans.
• Lead talent reviews and succession planning across the business unit.
• Translate business unit strategy into HR initiatives for assigned clients.
• Support Area Managers in defining people strategy and recruitment needs.
• Ensure compliance with policies and labor laws; manage employee relations.
• Act as change agent and drive training strategy with L&D.
• Promote Sephora values and ambassador role.

Skills

Fluent English

Communication skills

Problem-solving

Organizational skills

Travel willingness

Other languages a plus

Job description

As part of the HR Department, HRBP Retail Team

you will excel and enjoy this position if you are ready to actively handle the following missions:

• According to HR Director and all the Area Managers participates to the National Committee to define the strategy of annual budget of payroll and people in store
• Identify talent needs, risks, and gaps; create and oversee execution of a plan to address using talent management tools and resources
• Facilitate, execute and/or participate in Talent Reviews/Succession Planning roundtables for business partners, leading the entire process across the business unit/function as required
• Translate business unit strategy and create short and mid-term business unit specific HR initiatives in support of the business strategy for assigned clients.
• Support the Area Managers in defining a people strategy within the area coherent with the vision of the company
• Define recruitment needs in cooperation with the Area Manager and sets the proper strategy
• Monitor "climate" on the network (identify any potential environment issue, guaranteeing maintenance of consistency and fairness within different areas)
• Lead the communication flows between Area Managers, Stores and the HR Department
• Supervises the respect of the existing policies and coordinates with Area Manager any disciplinary actions required
• Support the implementation of business unit specific development strategies. Drives or coordinates the delivery of existing programs or development of new solutions to close gaps and build bench strength
• Establish the training strategy with the L&D Manager and assure the cascading above all the Retail
• Deliver and deploy the Training strategy of the company, leading and coordinating all the Learning and development initiatives
• Embody the Sephora values and act as Sephora Ambassador
• Promote, implement, communicate activities, policies regulations and standards related to occupational, health and safety issues
• Ensure proper management of labor disputes, disciplinary actions, and employee grievances in collaboration with legal advisors, maintaining compliance with labor laws and company policies.
• Act as change agent

Who we are looking for:

• 5+ years in on-field HR roles, preferably in retail
• Fluency in English; additional languages are a plus.
• Excellent communication, problem-solving, and organizational skills. Proactive, adaptable, and aligned with Sephora’s values.
• Willingness to travel for business needs.

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit
• Working Environment: modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team building, etc.
• Work-life balance: smart working and flexible hours
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products
• Work that brings fulfillment: from delighting clients every day, to inspiring our industry at large, every action makes a difference
• Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.