Head of HRBP Retail

SEPHORA; Lombardia; On-site; EUR 65,000 - 90,000; Full time

Job summary

Sephora Italy is seeking an experienced HRBP Retail Team to partner with Area Managers and lead HR initiatives across stores in Lombardy. The role focuses on payroll strategy, talent planning, succession reviews, and learning initiatives to support business growth.

You will drive recruitment, ensure policy compliance, and foster a climate of fair treatment and engagement while traveling to supported stores as needed.

Qualifications

• 5+ years in on-field HR roles, preferably in retail.
• Fluency in English; additional languages are a plus.
• Excellent communication, problem-solving, and organizational skills.
• Willingness to travel for business needs.

Responsibilities

• Define payroll and people strategy in collaboration with HR leadership and area managers.
• Identify talent needs, risks, and gaps; oversee talent management plans.
• Lead talent reviews and succession planning with business partners across units.
• Develop and execute HR initiatives aligned with business strategy for assigned clients.
• Support recruitment planning with area managers and implement appropriate strategies.
• Monitor employee climate and ensure fairness across regions.

Skills

HR leadership

Communication

Problem solving

Organizational skills

Willing to travel

Job description

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

As part of the HR Department, HRBP Retail Team, you will excel and enjoy this position if you are ready to actively handle the following missions:

• According to HR Director and all the Area Managers participates to the National Committee to define the strategy of annual budget of payroll and people in store
• Identify talent needs, risks, and gaps; create and oversee execution of a plan to address using talent management tools and resources
• Facilitate, execute and/or participate in Talent Reviews/Succession Planning roundtables for business partners, leading the entire process across the business unit/function as required
• According to HR Director and all the Area Managers participates to the National Committee to define the strategy of annual budget of payroll and people in store
• Translate business unit strategy and create short and mid-term business unit specific HR initiatives in support of the business strategy for assigned clients.
• Support the Area Managers in defining a people strategy within the area coherent with the vision of the company
• Define recruitment needs in cooperation with the Area Manager and sets the proper strategy
• Monitor "climate" on the network (identify any potential environment issue, guaranteeing maintenance of consistency and fairness within different areas)
• Lead the communication flows between Area Managers, Stores and the HR Department
• Supervises the respect of the existing policies and coordinates with Area Manager any disciplinary actions required
• Support the implementation of business unit specific development strategies. Drives or coordinates the delivery of existing programs or development of new solutions to close gaps and build bench strength
• Establish the training strategy with the L&D Manager and assure the cascading above all the Retail
• Deliver and deploy the Training strategy of the company, leading and coordinating all the Learning and development initiatives
• Embody the Sephora values and act as Sephora Ambassador
• Promote, implement, communicate activities, policies regulations and standards related to occupational, health and safety issues
• Ensure proper management of labor disputes, disciplinary actions, and employee grievances in collaboration with legal advisors, maintaining compliance with labor laws and company policies.
• Act as change agent

Who we are looking for:

• 5+ years in on-field HR roles, preferably in retail
• Fluency in English; additional languages are a plus.
• Excellent communication, problem-solving, and organizational skills. Proactive, adaptable, and aligned with Sephora’s values.
• Willingness to travel for business needs.

How to be successful in the role and at Sephora:

By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.

Here, you will find:

• Community: authenticity is embraced, and the strength of our differences fuels our collective spirit
• Working Environment: modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
• Work-life balance: smart working and flexible hours
• Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead
• Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products
• Work that brings fulfillment: from delighting clients every day, to inspiring our industry at large, every action makes a difference
• Sephora Stands: positive social and environment impact activities organized by our “Sephora Stands” committee

Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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