Head of Content

OmniShopper & Co.; Milano; Ibrido; EUR 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading omnichannel agency in Milano is seeking a Head of Content to lead content strategies for e-commerce, specifically focusing on the Amazon platform. You will manage a team, coordinate international campaigns, and analyze KPIs to innovate processes. The ideal candidate has 4–5 years of experience in content creation for Amazon and effective client management skills. The role offers a flexible work environment with smart working options and opportunities to work on significant projects.

Servizi

Smart working options

Free coffee

Foosball table games

Competenze

• 4–5 years of content creation experience for the Amazon marketplace, including 2 years in a coordination role.
• Experience managing international clients with a focus on cross-country projects.
• Strong analytical skills and command of content performance KPIs.
• Fluency in English (C1); knowledge of other European languages is a plus.

Mansioni

• Develop retail content strategies for clients’ brands.
• Coordinate an internal team and freelance collaborators.
• Build strong relationships with key clients.
• Manage international content campaigns.

Conoscenze

Content creation for Amazon marketplace

International client management

Analytical skills

Project Management software proficiency

Fluent in English (C1)

Strumenti

Analysis and optimization tools

Descrizione del lavoro

WE ARE LOOKING FOR AN HEAD OF CONTENT TO JOIN OUR TEAM

The primary goal of this role istolead our content area for e-commerce and marketplaces, with particular focus on the Amazon platform.

The role combines strategic vision, operational leadership, and direct management of international projects.

WHAT ARE YOUR GOALS IN THIS ROLE?

Strategy:

• Develop retail content strategies aligned with clients’ brand positioning, maximizing visibility, conversion, and performance across major marketplaces.
• Lead audits and analysis of brand and competitor properties to identify strategic optimization opportunities.
• Analyze content performance KPIs (CTR, organic ranking, SoV, etc.) and define data-driven actions.
• Monitor industry trends and global competitor activity to drive innovation and continuous improvement.
• Innovate processes and workflows, testing and implementing AI-based solutions to improve efficiency, quality, and scalability.

Team & Operations:

• Coordinate an internal team of content specialists and a network of multilingual freelance collaborators (copywriters, designers…), ensuring quality, consistency, and deadlines are met.
• Manage allocation of internal and external resources, monitor operational workflows, and ensure budget compliance.

Client Management & International campaigns:

• Build strong relationships with key clients, serving as a reference point for strategy and execution of digital content.
• Manage international content campaigns, coordinating global teams to maintain message consistency and cultural adaptation across local markets.

WHO ARE YOU?

• You have minimum of 4–5 years of experience in roles related to content creation for the Amazon marketplace, including at least 2 years in a coordination role
• You have direct experience managing international clients, with a focus on cross-country projects
• You have strong analytical skills and solid command of content performance KPIs
• You are proficient in analysis and optimization tools, as well as Project Management software
• You are fluent in English (C1); knowledge of other European languages (e.g., Spanish, German, French) is considered a plus
• You have curiosity and openness to leveraging AI to innovate processes and enhance productivity
• You have excellent communication skills, leadership capabilities, problem-solving mindset, and ability to thrive in dynamic environments

WHAT DO WE OFFER?

You will have the opportunity to work as a part of a supportive team, in an agile and flexible work environment, with 2 days of smart working and 3 days in our office, where you can enjoy free coffee and foosball table games. You will work on big brands’ projects, enhancing your career in a fast-growing sector.

WHO WE ARE

We’re Omnishopper, an omnichannel agency. We help brands generate engagement along the entire, customer journey, from online to in-store and everywhere in-between.

Our values, Integrity – Mindset for Growth – People at Heart – Accountability – Customer Centric – Teamwork, are our committment to each other and to our clients and we put them at the heart of everything we do.

At Omnishopper, we celebrate diversity and encourage candidates from all backgrounds, genders, sexual orientations, ages, ethnicities, and religions to apply. We believe in creating an inclusive environment where everyone can thrive.