Head of Business Development (Gift Cards)

Head of Business Development (Gift Cards)

TheFork

Manager / Team Leader

Join our Movement and Champion Restaurant Culture!
At TheFork, we believe that the best things in life happen around the table. We are on a mission to connect the world's favorite restaurants with a broad community of loyal diners.
Our signature products include:

• TheFork App: a free restaurant discovery and booking app.
• TheFork Manager: an innovative software tool that digitizes restaurant operations.
• TheFork PAY and TheFork Gift Card: quick and easy payment options within the app.

We value our vibrant community of Forkies and our core principles: Better Together, Ownership, Respect, and Growth, which guide our behaviors: "Come as you are," "Dig in," and "Make it Memorable."
TheFork leads the restaurant booking market in Europe, operating in 11 countries with a multicultural, flexible, and growth-oriented environment.
To learn more, visit: https://www.careers.thefork.com

What you will do:

We are seeking a Senior Manager of Client Development to lead the partnership strategy for TheFork Gift Cards. This role focuses on driving revenue growth through high-value partnerships and expanding direct sales channels (B2C). Responsibilities include:

1. Defining and executing a strategic business development plan for scaling the Gift Cards business.
2. Managing and expanding the partner portfolio to maximize value.
3. Negotiating and securing high-value partnerships with C-Level stakeholders.
4. Building and nurturing long-term relationships with key partners.
5. Leading and developing an international team across Spain, Italy, and France.
6. Providing tools, resources, and training to enhance team performance.
7. Setting KPIs and performance metrics to measure success.
8. Collaborating with Marketing, Product, and Finance teams to align goals.
9. Identifying new gift card formats, features, and channels.

Who you are:

You must meet these critical qualifications:

• 6+ years in business development, client partnerships, or customer success management.
• Proven experience building strategic partnerships that increase revenue.
• Experience leading international teams and managing senior professionals.
• Exceptional negotiation, communication, and relationship skills.
• A strategic, results-oriented mindset.
• Fluency in Italian and English.

Additional preferred qualifications:

• Experience in gift cards, payments, or e-commerce sectors.
• Proficiency in Spanish or French.

What we offer:

• An awesome team and a permanent contract.
• Flexible working environment with remote options.
• Competitive salary and bonus.
• Lunch vouchers, international and multicultural environment.
• Inclusive culture and lifestyle benefits.
• Continuous learning, mental health support, parental and caregiver leave, health insurance, and more.

We are committed to diversity and inclusion, welcoming applicants regardless of background or characteristics. For support during your application, contact AccessibleRecruitment@TheFork.com.