Head Human Resources Development

Queen of Clubs Lifestyle Luxury Services; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury travel service company in Milan is seeking a Head of People & Talent to lead the people function across international offices. This role involves shaping recruitment strategies, fostering an inclusive culture, and aligning with company growth. Candidates must possess a Master's degree and experience in luxury hospitality or travel. Competitive salary starting from €90,000 plus incentives offered.

Servizi

Access to luxury industry events

Global networking opportunities

Competitive compensation and performance incentives

Competenze

• Experience in leading people functions in hospitality, travel, or luxury environments.
• Confidence and elegance in communication.
• Passion for emotional intelligence and cultural fit.

Mansioni

• Lead the People, New Talents & Strategy across European hubs.
• Attract and retain top-tier talent.
• Align people strategies with company growth.

Conoscenze

High emotional intelligence

Cultural awareness

Team leadership skills

Confident communication

Fluency in English (C1)

Formazione

Master's Degree from a recognized university

Descrizione del lavoro

Location : Milan - Brera - Italy

Type : Full-Time | Executive Role

Department : Human Experience & Talent Strategy

Compensation : Starting from € 90,000 + based on experience and value alignment

We are Queen of Clubs

Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 with offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan. We provide private aviation, access to global events, bespoke journeys, and experiences for the world’s wealthiest travelers.

Milan will be our new headquarters for executives, marketing, and creative talents. We’re seeking a Head of People & Talent, a strategic and emotionally intelligent leader to scale our team with elegance, vision, and precision.

About the Role

This is not a traditional HR role. This is Human Experience Design. You will lead the full people function across our international offices, shaping how we attract, select, onboard, engage, and grow top talent in a luxury, innovative environment.

You Will :

• Build and lead the People, New Talents & Strategy across European hubs
• Attract and retain top-tier talent from luxury, hospitality, management, and travel industries
• Elevate our employer brand and build recruitment pipelines with partnerships at universities such as EHL, Glion, Les Roches
• Champion a high-performance, inclusive, and emotionally intelligent culture
• Partner with C-Level executives to align people strategies with company growth
• Oversee HR operations, compliance, and people analytics with luxury precision

You Are :

• Experienced in leading people functions in hospitality, travel, or luxury environments
• From a luxury background; applications from non-luxury backgrounds will not be considered
• Confident, elegant communicator in English (French or Spanish is a plus)
• Fluent in English, Level C1
• Passionate about emotional intelligence, talent development, and cultural fit
• A trusted partner to leadership with strong business and interpersonal skills
• A modern thinker reimagining HR into a people-centric experience
• Dress with elegance and charm; impeccable manners and leadership attitude

We Offer :

• The opportunity to shape Europe’s most exciting Luxury Travel Brand
• A Milan-based role with pan-European leadership and travel opportunities
• A dynamic, entrepreneurial, and design-forward environment
• Access to luxury industry events and global networking
• Competitive compensation and performance incentives

Compensation : Starting from €90,000 + incentives, based on experience and value alignment

Must Have :

• High emotional intelligence, cultural awareness, and team leadership skills
• A Master's Degree from a recognized university
• Residency in Milan