Head Hostess

JR Italy; Latina; In loco; EUR 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

A leading 5-star hotel is seeking a service-oriented Head Hostess for their pre-opening team. The role includes greeting guests, managing reservations, and ensuring a high-quality dining experience. Candidates with two or more years' experience in a similar upscale environment are encouraged to apply.

Servizi

Competitive salary package

Room discounts available worldwide

Opportunities for professional growth and development

Stimulating and collaborative work environment

Competenze

• Minimum two years of experience in a similar role within a high-end environment.
• Positive, flexible approach and good problem-solving skills.

Mansioni

• Responsible for greeting, seating, and handling reservations.
• Manage online reservation systems and ensure excellent guest experiences.
• Maintain physical facilities and equipment.

Conoscenze

Communication

Problem Solving

Friendliness

Flexibility

Strumenti

POS system (Simphony)

Descrizione del lavoro

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We are looking for a service-oriented Head Hostess to join our pre-opening team.

Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy’s most dazzling leisure rooftop experiences.

The hotel is also featuring a SPA, 5 food & beverages outlets and more than 1000 sqm events venues.

Key responsibilities

• Responsible for greeting, seating, cloakroom and farewell at our Restaurants & Bars
• Managing online Reservation system
• Handling enquiry and reservations, by email and phone calls
• Observe and maintain the daily condition of all physical facilities and equipment in the, public areas and make recommendations for corrections and improvement as needed.
• Responsible to daily take-out orders
• Staying one step ahead of our guests’ needs to anticipate requests and offer tailored recommendations
• Understand all food and beverage items ordered, including ingredients, methods of preparation, food allergies and intolerance
• Usage of the POS system (Simphony).

Skills and requirements

Experience of 2 years or more in similar role in a high-end environment

Friendly and positive with a flexible approach and confidence

Good communication skills and genuine approach with our guests

Good problem-solving skills that will turn issues into opportunities

What we offer

- A stimulating and collaborative work environment in a 5 stars hotel.

- Opportunities for professional growth and development.

- Competitive salary package.

- Room discounts available worldwide within the Hyatt portfolio.

Join our pre-opening team to build strong memories together!

We’re committed to fostering an inclusive workplace that values diversity and equal opportunity. We welcome applications from all qualified candidates, regardless of gender, race, ethnicity, religion, disability, or sexual orientation.

Please submit your CV in response to this job posting, with authorization for the processing of personal data in accordance with Legislative Decree 196/2003 and the GDPR (EU) 2016/679.