Hair Care Global Business Administration Manager

Davines Group | B Corp since 2016; Parma; On-site; EUR 48,000 - 54,000; Full time

Job summary

Davines Group in Parma, Italy, seeks an experienced Operations professional to lead Education, Events and Hospitality with a focus on governance and strategic planning across global units. You will drive budgets, KPI dashboards and data-driven reporting to enable performance and excellence.

fluency in English and Italian, 5+ years in PMO/Operations, and strong leadership are essential as you guide digital transformation and knowledge management across the organisation.

Qualifications

• Bachelor's or Master's degree in Business/Management/Economics or related field.
• Fluency in English and Italian is required.
• Minimum 5 years in Operations, PMO, Business Operations or Project Management.
• Experience coordinating cross-functional and international stakeholders.
• Strong budgeting, reporting and analytical capabilities.
• Advanced knowledge of Microsoft 365 and Excel; familiarity with Power BI is a plus.

Responsibilities

• Lead annual planning and governance processes across Business Units and key functions.
• Manage global calendars, operational standards and workflows.
• Support delivery of strategic initiatives for business performance and excellence.
• Coordinate budget planning, monitoring and forecasting activities.
• Define and manage KPI frameworks, dashboards and reporting.
• Ensure data quality and reliability of business insights.
• Support decision-making through reporting, analysis and monitoring.
• Identify and implement technology solutions to improve efficiency.
• Own and develop SharePoint environments and digital collaboration tools.
• Ensure knowledge management through documentation and governance frameworks.

Skills

Communication skills

Leadership

Problem-solving

Collaboration

Strategic thinking

English & Italian fluency

Education

Bachelor's or Master's degree in Business/Management/Economics or related fields

Tools

Microsoft 365

Excel

Reporting tools

Power BI

AI solutions

Process automation tools

Job description

The Davines Group, founded in Parma in 1983, specializes in professional cosmetic products under the brands Davines for haircare and [ comfort zone ] for skincare. Led by Chairman Davide Bollati and Chief Executive Officer (CEO) Anthony Molet, the Group is headquartered in Parma at the Davines Group Village, alongside which stand the Scientific Garden and EROC - European Regenerative Organic Center - a research center focusing on regenerative organic agriculture stemming from a partnership with the Rodale Institute. The Group became a B corp in 2016, and today has 9 offices, operates in 95 countries, and employs around 1000 collaborators globally. Since 2019, both the Italian and American subsidiaries have been Benefit Corporations.

JOB MISSION

Are you ready to make a meaningful impact? We’re looking for passionate individuals eager to help grow our Education & Events & Hospitality Department while upholding our core values of beauty, ethics, and sustainability.

What You Will Do

Strategic Planning, Governance & Business Partnership

• Lead annual planning and governance processes, ensuring alignment across Business Units and key functions, including Education, Events, Hospitality, Finance, Legal, Human Resource (HR) and Corporate teams.
• Manage global calendars, operational standards and workflows, driving process adoption and continuous improvement.
• Support the successful delivery of strategic initiatives, enabling business performance and operational excellence.

Financial Governance & Reporting

• Coordinate budget planning, monitoring and forecasting activities, ensuring financial visibility across projects and initiatives.
• Define and manage Key Perfomance Indicators (KPI) frameworks, dashboards and performance reporting.
• Ensure data quality, consistency and the reliability of business insights.
• Support strategic decision-making through reporting, analysis and performance monitoring.

Operations Excellence & Digital Transformation

• Identify and implement technology solutions to improve operational efficiency, scalability and standardisation.
• Own and continuously develop operational platforms, SharePoint environments and digital collaboration tools.
• Ensure effective knowledge management through documentation, process mapping, governance frameworks and accessible repositories.

Who You Are

• Bachelor's or Master's degree in Business, Management, Economics or related fields.
• Professional proficiency in both English and Italian is required.
• Minimum experience of 5 years in Operations, Project Management Office (PMO), Business Operations or Project Management roles.
• Proven experience in people management.
• Strong budgeting, reporting and analytical capabilities.
• Experience coordinating cross-functional and international stakeholders.
• Advanced knowledge of Microsoft 365, Excel and reporting tools.
• Familiarity with Power BI, AI solutions and process automation tools is a plus.
• Strong communication, leadership and problem-solving skills.
• Collaborative, proactive and business-oriented mindset.

WHY YOU WILL LOVE WORKING WITH US

At Davines Group, we may not be perfect, but we are dedicated to creating a supportive and inspiring environment where we grow together. We believe in the power of beauty—both in the products we create and in the way we treat the planet and people. Sustainability is at the heart of everything we do, and when you join our team, you’ll become part of a company that makes decisions with the future in mind. We value individuals who are passionate about purposeful innovation and are eager to contribute to a positive impact on the world.

OUR COMMITMENT TO EQUITY, DIVERSITY, INCLUSION, BELONGING, WELLBEING AND CARE

At Davines Group, we believe that beauty begins with people. We are committed to fostering an environment rooted in equity, diversity, inclusion, belonging, wellbeing, and care, where everyone can be fully themselves and feel seen and valued.

This commitment is embedded in how we hire, collaborate, and make decisions, as we continuously evolve our practices to ensure fair access to opportunities, reduce bias, and create conditions where everyone can thrive. This commitment reflects our ambition to do our best, with the awareness that this path is a never-ending journey of continuous learning.

Learn more about our full JEDI (Justice, Equity, Diversity, Inclusion) Commitment here https://davinesgroup.com/en/our-impact/le-nostre-policy

The indicated salary range (€48.000– €54.000) represents the expected hiring range for this position, with consideration to the criteria indicated and requested. Actual compensation may vary depending on the experience, qualifications, and internal equity considerations.

EQUAL EMPLOYER OPPORTUNITY

At Davines Group, we celebrate diversity and inclusiveness as core values that are integral to our Ethical Chart. We are committed to creating a workplace where everyone feels respected, valued, and empowered to be their authentic selves. Our hiring practices are free from discrimination, and we do not make employment decisions based on race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, or any other factor unrelated to merit. We believe that a diverse team strengthens our ability to innovate and thrive.