H&m Business Controller

H&M; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading fashion retailer in Milan is seeking an Area Business Controller to manage sales and profitability across 25-30 locations. The ideal candidate will have retail experience, strong analytical skills, and be fluent in Italian. This role focuses on driving performance through effective store operations and customer service enhancements. The company offers opportunities for growth in a dynamic environment.

Competenze

• At least 1 year retail experience or similar fast-paced environment.
• Fluent in Italian and proficient in English communication skills.

Mansioni

• Drive sales and profitability across 25-30 store locations.
• Manage scheduling and staffing to optimize customer experience.
• Educate teams on operational best practices.

Conoscenze

Results-driven with sales focus

Strong analytical and organizational skills

Detail-oriented

Natural leadership

Passionate about retail

Dynamic team player

Formazione

University degree in business or related field

Descrizione del lavoro

Company Description

The key to building a great look is combining bold pieces.

The key to building a great company is combining different bold people.

We take pride in our history of making fashion accessible to many and strive to build a more welcoming, inclusive, and sustainable industry. We know that great people and teams are essential to change the world.

Daily, we create a workplace where unique talents from around the world come together to foster creativity, innovation, collaboration, and growth.

At H&M, we encourage authenticity, growth, and making a difference.

Help us reimagine the fashion industry, making everyone look, feel, and do good.

Be proud of where you came from & excited about where you'll go.

H&M offers the latest styles, designer collaborations, affordable essentials, accessories, and motivational workout wear for all seasons and styles.

More than just fashion

With a focus on price, quality, and sustainability, H&M enables personal style and a sustainable future.

Starting a career with us offers limitless possibilities. We trust you with responsibility, encourage entrepreneurial spirit, and reward passion.

Join a dynamic workplace where you can...

Be yourself & more at H&M

• Job Description

As an Area Business Controller, you will work closely with our stores, covering approximately 25-30 locations. Your goal is to drive sales and profitability by leading store managers and area teams, focusing on maximizing profit through effective store operations, sales, and customer service improvements.

Key Responsibilities:

Increase Sales: Ensure strong commercial execution and identify opportunities for performance improvement using KPIs.

Scheduling & Staff Planning: Manage scheduling and staffing to optimize customer experience, defining resource needs with store managers.

Securing Operations: Educate teams on operational best practices and optimize store setups for efficiency and customer satisfaction.

Cost Control: Monitor and optimize salary and shop costs, initiating corrective actions as needed.

Coaching & Training: Train store managers on sales opportunities and customer experience, develop controlling talents for succession.

Qualifications:

University degree in business or related field preferred.

At least 1 year retail experience or similar fast-paced environment.

Fluent in Italian and proficient in English communication skills.

Skills to Succeed:

Results-driven with sales focus.

Strong analytical and organizational skills, turning analysis into action.

Detail-oriented, with excellent interpersonal skills.

Natural leader inspiring high performance.

Passionate about retail and customer experience development.

Enjoy working in a dynamic, fast-paced team environment.

Strong business mindset and team player attitude.

Additional Information

If interested, please submit your CV and cover letter. We look forward to hearing from you!