Guest Experience Server & Menu Expert

Pyramid Global Hospitality; Napoli; In loco; EUR 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

Pyramid Global Hospitality is seeking a highly motivated Restaurant Server for a world-class property in Napoli. The role focuses on welcoming guests, presenting menus, and guiding them through a memorable culinary journey with engaging service.

You will take accurate orders, ensure smooth service, collaborate with kitchen and bar teams, and consistently deliver an exceptional guest experience. Join a renowned hospitality family committed to excellence.

Competenze

• Engaging and welcoming personality.
• Descriptive and can sell menu items.
• 2-4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Mansioni

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in your order taking, confirming all special requests.
• Be the master of the menu, understanding the details to enhance the conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Conoscenze

Engaging personality

Descriptive selling

Excellent communication

Wine knowledge

Work under pressure

Descrizione del lavoro

Pyramid Global Hospitality is seeking a highly motivated Restaurant Server for a world-class property in Napoli. The role focuses on welcoming guests, presenting menus, and guiding them through a memorable culinary journey with engaging service.

You will take accurate orders, ensure smooth service, collaborate with kitchen and bar teams, and consistently deliver an exceptional guest experience. Join a renowned hospitality family committed to excellence.