GUCCI _Client Advisor - Cat. Protette L 68/99 Art. 18

TN Italy; Reggello; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

Ein etabliertes Unternehmen im Luxusgütersektor sucht einen engagierten Verkaufsmitarbeiter, der die Philosophie und Kultur der Marke verkörpert. In dieser Rolle werden Sie Kunden mit erstklassigem Service begeistern und deren Bedürfnisse übertreffen. Ihre Leidenschaft für Mode und Luxus wird Ihnen helfen, starke Kundenbeziehungen aufzubauen und die Verkaufsziele zu erreichen. Wenn Sie ein Teamplayer sind, der in einem dynamischen Umfeld arbeiten möchte, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere im Einzelhandel voranzutreiben.

Competenze

• Erfahrung im Einzelhandel, insbesondere in der Modebranche.
• Fähigkeit, individuelle und Store-Ziele zu übertreffen.

Mansioni

• Bereitstellung eines außergewöhnlichen Kundenerlebnisses.
• Aufbau und Pflege von Kundenbeziehungen.
• Überwachung der Produktverfügbarkeit und des visuellen Displays.

Conoscenze

Kundenservice

Verkaufstechniken

Modebewusstsein

Teamarbeit

Flexibilität

Descrizione del lavoro

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Client:

Luxury Goods Outlet S.r.l

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e1d749ea0232

Job Views:

4

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

Description

Role Mission

To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand.

Key Accountabilities

• Serve customers accordingly with Gucci selling ceremony
• Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
• Guarantee cross and up-selling for all product categories
• Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
• Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
• Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
• Ensure the achievement of individual and Store goals, enhancing and developing the business
• Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
• Contribute to manage the visual display of the products in accordance with Gucci visual standards
• Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
• Ensure the products replenishment and physical inventory of merchandise
• Follow Company grooming, accordingly with Gucci standards and policies

Key Requirements

• Proven experience in a similar role within fashion retail companies
• Proven ability to drive and exceed individual and store result
• Deep passion for fashion and luxury
• Excellent commercial awareness and customers attitude
• High flexibility and ability to adapt to different customers
• Team-player mentality
• Ability to work in a fast moving and dynamic environment