GTS Upgrades Operational Excellence Senior Leader

Baker Hughes; Firenze; In loco; EUR 80.000 - 100.000; Tempo pieno

Descrizione del lavoro

A global industrial leader in Italy seeks a GTS Upgrades Operational Excellence Senior Leader to drive operational excellence and process improvements. You will collaborate with various teams to enhance customer satisfaction and promote a culture of continuous improvement. Ideal candidates will have a Master's degree in Business or Engineering, and be fluent in English and Italian, with significant experience in process improvement.

Servizi

Comprehensive private medical care options

Contemporary work-life balance policies

Life insurance and disability programs

Competenze

• Significant experience in process improvement and transformation program management.
• Proven experience in project or operations management within Gas Tech Equipment.
• Fluency in English and Italian.

Mansioni

• Define and lead programs to enhance customer satisfaction.
• Coach and deploy standard work and lean practices.
• Monitor performance using KPIs and operating rhythms.

Conoscenze

Process improvement

Excellent communication

Lean frameworks knowledge

Problem-solving

Collaboration skills

Formazione

Master’s degree in Business or Engineering

Descrizione del lavoro

Would you like to lead operational excellence and transformation in a global industrial environment?

Do you enjoy driving continuous improvement and customer-centric innovation?

Join our GTS Upgrades Team!

We are at the forefront of delivering high-impact upgrades and services to our global customers. Our team is responsible for ensuring operational excellence across all functions of the GTS Upgrades organization. From strategy deployment to process transformation, we enable sustainable growth and enhanced customer experience.

Create high-quality outcomes!

The GTS Upgrades Operational Excellence Senior Leader is responsible for driving the operational excellence of GTS Upgrades through strategy deployment and processes continuous improvement in line with the operational priorities and targets defined for the business.

As a GTS Upgrades Operational Excellence Senior Leader you will be responsible for:

• Defining, prioritizing, and leading programs and kaizen events to scale the organization sustainably while enhancing customer satisfaction.
• Coaching and deploying standard work, lean practices, and training across all key business processes and functions.
• Coordinating across commercial, project management, engineering, procurement, planning, and quality teams, ensuring alignment with IET and GTS quality systems.
• Establishing and running operating rhythms and KPIs using the x-matrix framework to monitor and drive performance.
• Leading cross-functional initiatives to reduce escaping defects, improve responsiveness, and implement effective RCA/NCA and CAPA processes.
• Owning the Quality Management System (QMS) and the Upgrades Academy.
• Promoting a culture of continuous improvement and lessons learned across the organization.
• Reporting progress to UPG leadership and key GTS stakeholders.

Fuel your passion

To be successful in this role you will:

• Have a Master’s degree in Business, Engineering, or a related field with significant experience in process improvement and transformation program management.
• Bring sound knowledge of business systems and lean frameworks.
• Be able to demonstrate excellent communication, facilitation, and collaboration skills across all organizational levels.
• Have proven experience in project or operations management within Gas Tech Equipment / Services environments.
• Be a proven problem solver with a passion for operational excellence and quality.
• Be fluent in English and Italian.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits