Groups & Events Sales Manager

JR Italy; Venezia; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading hotel in Venice seeks a Groups & Events Sales Manager to oversee event planning, sales strategies, and client relations. This role involves managing budgets while ensuring excellent customer service and efficient administration across events and room bookings. Ideal candidates will have extensive experience in hospitality sales, particularly within a luxury hotel environment, alongside strong communication skills in Italian and English.

Competenze

• Five years experience in hospitality sales, preferably in a 5-star hotel.
• Minimum two years as a Groups & Events Sales Manager.
• Excellent skills in Italian and English, both oral and written.

Mansioni

• Achieve budgeted revenues in Events Rooms, Conference, and Banqueting.
• Co-ordinate all confirmed meetings, events, and special occasions.
• Ensure effective communication with clients and hotel departments.

Conoscenze

Planning/organization

Flexibility

Initiative

Innovative ideas

Formazione

University graduate, Hotel Apprenticeship, Higher College Education.

Strumenti

Opera PMS

Opera Sales & Catering

Descrizione del lavoro

Social network you want to login/join with:

Job title: Groups & Events Sales Manager

Position reports to: Director of Sales

__________________________________________________________________

Scope and Range

• To achieve budgeted revenues in Events Rooms, Conference and Banqueting in keeping with the annual budget and marketing plan

• To effectively administrate and manager all group bedrooms and event bookings as per bookings procedures

• To understand and maintain costing of all relevant functions.

• To ensure effective communication with clients and other hotel departments to enable the smooth operation of in-house functions with a team spirit

____________________________________________________________________

Daily Duties

• To actively seeking opportunities on local market and prospect the customers

• Build and promote strong, long-lasting customer relationships by partnering with them

• To handle and co-ordinate all confirmed meetings, events, gala dinners, special events (weddings, family reunions, non-residential events etc.).

• To achieve budgeted revenues in Sales, Conference and Banqueting in keeping with the annual budget and marketing plan

• To coordinate all functions bookings, as per bookings procedures, SOPs.

• To handle and co-ordinate all enquiries for events in the hotels function rooms, food, and beverage areas

• To attend and hold pre-service briefings for daily events

• To ensure that all enquiries are responded on the same day for Italian enquiries and within 24 hours for international enquiries and to co-ordinate the sending out of all function proposals

• To handle work allocations in an efficient manner, ensuring that standards and guest expectations are maintained

• To ensure that all group bookings have valid option dates and that the proposals are actively chased prior to or on the option date, as directed

• To ensure that the required lay-out of all function rooms are maintained throughout events in accordance with hotel standards

• To efficiently manage Opera PMS to ensure that all information is complete, accurate and updated

• To send out event proposals, contracts, confirm billing arrangements and deposit requirements as per terms and conditions

• To issue Business Event Orders by appropriate day of the week prior to event, as directed and to attend and lead BEO weekly meetings

• Promptly issue any late additions and amendments, as directed

• To have a working knowledge of all hotel facilities and prices and hotels primary competition

• To ensure accurate billing

• To attend meetings internal or with clients, as assigned by superior manager.

• Closely cooperate with Director of Sales and Revenue Department on promotions, selling our facilities and promoting the hotel

____________________________________________________________________

Education

• University graduate, Hotel Apprenticeship, Higher College Education.

____________________________________________________________________

Experience

• Five years experience in the hospitality sales position, preferably in a 5 star hotel
• Min two years experience as a groups & events sales manager

____________________________________________________________________

Language

• Ability to work and communicate in a multinational environment
• Italian – excellent oral and written skills
• English – excellent oral and written skills

____________________________________________________________________

• Planning/organization
• Flexibility
• Initiative
• Innovative ideas

____________________________________________________________________

Technical

• Opera PMS and Opera Sales & Catering

____________________________________________________________________

Individual Characteristics

• Strong
• People Oriented
• Passionate for European luxury
• Straightforward
• Interest to develop in the Sales department, communication, attention to details