Groups & Events Sales Manager

JR Italy; Padova; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company seeks a Groups & Events Sales Manager to oversee event bookings and client relations in a dynamic 5-star environment. The ideal candidate will possess a strong background in hospitality sales, excellent communication skills in English and Italian, and a passion for delivering exceptional customer service. You will manage various events and ensure client satisfaction while achieving sales targets and maintaining high operational standards. This role offers the opportunity for professional growth within a prestigious hotel setting.

Competenze

• Minimum five years in hospitality sales, preferably in a 5-star hotel.
• At least two years as a Groups & Events Sales Manager.

Mansioni

• Achieve budgeted revenues in Events Rooms and Banqueting.
• Build and promote strong customer relationships.
• Handle and coordinate confirmed meetings and events.

Conoscenze

Strong planning and organizational skills

Flexible and proactive

Excellent oral and written skills in Italian

Excellent oral and written skills in English

Formazione

University degree, Hotel Apprenticeship, or Higher College Education

Strumenti

Opera PMS

Opera Sales & Catering systems

Descrizione del lavoro

Job title: Groups & Events Sales Manager

Reports to: Director of Sales

Scope and Range

• Achieve budgeted revenues in Events Rooms, Conference, and Banqueting in line with the annual budget and marketing plan.
• Manage all group bedrooms and event bookings according to booking procedures.
• Understand and maintain costing for relevant functions.
• Ensure effective communication with clients and hotel departments to facilitate smooth operations with a team spirit.

Daily Duties

• Seek opportunities in the local market and prospect customers.
• Build and promote strong, long-lasting customer relationships.
• Handle and coordinate all confirmed meetings, events, gala dinners, and special events.
• Achieve revenue targets in Sales, Conference, and Banqueting.
• Coordinate all function bookings per procedures and SOPs.
• Respond to all event enquiries promptly and send proposals accordingly.
• Manage work allocations efficiently, maintaining standards and guest expectations.
• Ensure group bookings have valid options and actively chase proposals before or on the option date.
• Maintain the layout of all function rooms throughout events.
• Manage Opera PMS accurately and completely.
• Send out event proposals, contracts, and billing arrangements.
• Issue Business Event Orders weekly and attend related meetings.
• Promptly handle late additions and amendments.
• Maintain knowledge of hotel facilities, prices, and competitors.
• Ensure accurate billing.
• Attend internal and client meetings as assigned.
• Collaborate closely with the Director of Sales and Revenue Department on promotions and sales.

Education

• University degree, Hotel Apprenticeship, or Higher College Education.

Experience

• Minimum five years in hospitality sales, preferably in a 5-star hotel.
• At least two years as a Groups & Events Sales Manager.

Languages

• Ability to work in a multinational environment.
• Excellent oral and written skills in Italian and English.

Skills and Attributes

• Strong planning and organizational skills.
• Flexible and proactive with initiative and innovative ideas.

Technical Skills

• Proficiency in Opera PMS and Opera Sales & Catering systems.

Personal Characteristics

• Strong personality.
• People-oriented.
• Passionate about European luxury.
• Straightforward communication style.
• Interest in developing within the Sales department, with attention to detail and good communication skills.