Groups & Events Coordinator

Ennismore; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in hospitality seeks a Groups & Events Coordinator to oversee event organization from start to finish. The role demands strong organizational abilities, excellent customer relations skills, and effective communication with the operational team to ensure customer satisfaction and successful event execution.

Competenze

• Experience in event coordination from A to Z, including negotiation and invoicing.
• Ability to manage pressure and maintain customer satisfaction.
• Strong interpersonal skills, capable of effectively coordinating services.

Mansioni

• Supervise all event organization ensuring smooth execution.
• Respond to inquiries and negotiate deals promptly.
• Communicate event details to the operational team.

Conoscenze

Attention to detail

Strong communication skills

Customer relations skills

Problem-solving

Team spirit

Organizational skills

Strumenti

PowerPoint

Excel

Descrizione del lavoro

The Groups & Events Coordinator works across both the Corporate and the Groups & Events segments.

You will :

• Supervise all event organization from A to Z, including quotation, negotiation, invoicing, and on-site reception, ensuring everything runs smoothly.
• Respond promptly to all incoming inquiries for groups & events and negotiate each deal in coordination with the Groups & Events Manager.
• Communicate details of each group & event internally to the operational team (F&B, Room Division mainly) and coordinate the event to ensure smooth execution on the floor.

Reporting directly to the Groups & Events Manager, you will prioritize customer satisfaction.

MADE FOR YOU? ONLY IF...

• Attention to detail is your strength, ensuring nothing is overlooked thanks to your organization and anticipation.
• You have strong communication skills, acting as a diplomat to coordinate all services effectively.
• Team spirit is your asset, and you work well collaboratively.
• You are curious and observant, always aware of your surroundings.
• You are a problem solver with excellent customer relations skills, always ready with ideas to resolve customer issues.
• You are action-oriented, hands-on, and lead by example.
• You can manage pressure and stress effectively.
• You are a family negotiator, often influencing others' choices.
• You understand your numbers and excel in creating PowerPoint presentations and Excel tables that impress.

YOUR LITTLE EXTRAS :

• Organizing events like Auntie’s 70th birthday is just one example of your experience.
• Geniality and hospitality define you, and customers keep coming back for your service.
• You have numerous contacts, including local stars!
• Application Process :

1. First name

2. Last name

3. Email

4. Phone

5. Resume

• accepted formats : .pdf, .doc, .docx)
• These questions are mandatory.

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