Groups & Events Coordinator

Ennismore; Livorno; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading hospitality company is seeking a Groups & Events Coordinator to oversee event organization from inception to completion. The ideal candidate will excel in communication and have strong organizational skills, ensuring all events run smoothly while prioritizing customer satisfaction. If you are hands-on with a flair for negotiation and organization, this role could be a perfect fit for you.

Competenze

• Strong organizational and anticipatory skills for event planning.
• Ability to communicate and coordinate effectively with teams.
• Hands-on experience in a similar role with customer-focused service.

Mansioni

• Supervise the entire event organization process.
• Negotiate deals and coordinate between teams for smooth execution.
• Ensure customer satisfaction and handle inquiries efficiently.

Conoscenze

Attention to detail

Communication

Team spirit

Problem solving

Customer relations

Strumenti

PowerPoint

Excel

Descrizione del lavoro

The Groups & Events Coordinator works across both the Corporate and the Groups & Events segments.

You will :

• Supervise all event organization from A to Z, including quotation, negotiation, invoicing, and on-site reception, ensuring everything runs smoothly.
• Respond promptly to all incoming inquiries for groups & events and negotiate each deal in coordination with the Groups & Events Manager.
• Communicate details of each group & event internally to the operational team (F&B, Room Division mainly) and coordinate the event to ensure smooth execution on the floor.

Reporting directly to the Groups & Events Manager, you will prioritize customer satisfaction.

MADE FOR YOU? ONLY IF...

• Attention to detail is your strength, ensuring nothing is overlooked thanks to your organization and anticipation.
• You have strong communication skills, acting as a diplomat to coordinate all services effectively.
• Team spirit is your asset, and you work well collaboratively.
• You are curious and observant, always aware of your surroundings.
• You are a problem solver with excellent customer relations skills, always ready with ideas to resolve customer issues.
• You are action-oriented, hands-on, and lead by example.
• You can manage pressure and stress effectively.
• You are a family negotiator, often influencing others' choices.
• You understand your numbers and excel in creating PowerPoint presentations and Excel tables that impress.

YOUR LITTLE EXTRAS :

• Organizing events like Auntie’s 70th birthday is just one example of your experience.
• Geniality and hospitality define you, and customers keep coming back for your service.
• You have numerous contacts, including local stars!
• Application Process :

1. First name

2. Last name

3. Email

4. Phone

5. Resume

• accepted formats : .pdf, .doc, .docx)
• These questions are mandatory.

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