Group Product Manager - Platform Experience

Jobgether; Italia; In loco; EUR 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Career development

Flexible working

International team

Autonomy & ownership

Descrizione del lavoro

Jobgether is seeking a Group Product Manager - Platform Experience based in Italy to lead the Platform Experience function, coordinating APIs, developer tools, documentation, and AI-assisted features across a unified journey for customers and developers.

You will mentor PMs, set strategy across multiple product areas, and partner with Engineering, Customer Experience, and Go-to-Market teams to deliver measurable outcomes at global scale.

Competenze

• 7+ years in Product Management with leadership of PMs.
• Experience owning a portfolio spanning technically complex products.
• Strong background in cloud infrastructure or enterprise SaaS.
• Technical depth to collaborate with engineering on APIs and infra.

Mansioni

• Define vision, strategy, and priorities for Platform Experience.
• Lead, mentor, and align PMs across groups.
• Unify roadmaps around customer needs and outcomes.
• Create API-first, developer-focused experiences across tools and docs.
• Drive end-to-end customer journeys from PoC to production.
• Improve platform workflows through clear guidance and error handling.
• Oversee capacity, quotas, and multi-tenant models.
• Coordinate with Engineering, CX, GTM for shared impact.
• Monitor product metrics and iterate based on insights.

Conoscenze

Product leadership

Portfolio ownership

Cloud infrastructure

APIs & tooling

Executive collaboration

Customer discovery

Data-driven decisions

Multi-stakeholder

Strumenti

Terraform

SDKs

Public APIs

Descrizione del lavoro

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Group Product Manager - Platform Experience based in Italy. This is a senior product leadership role focused on shaping the end-to-end experience of a modern AI cloud platform. You will lead the Platform Experience function, connecting multiple product areas around a unified customer and developer journey. Your mission will be to reduce time-to-first-value and create a predictable path from proof of concept to production. You will oversee a team of Product Managers while setting strategy across APIs, developer tools, documentation, AI assistance, notifications, quotas, and resource models. The role combines product strategy, technical depth, customer insight, and cross-functional leadership across a complex cloud environment. You will work closely with Engineering, Customer Experience, Go-to-Market, and other product teams to deliver shared customer and business outcomes. It is an opportunity to shape how developers and enterprises interact with AI infrastructure at global scale.

Accountabilities

• Define the vision, product strategy, success metrics, and investment priorities for the Platform Experience portfolio.
• Lead, develop, and mentor a team of Product Managers, establishing clear ownership, strong product practices, and effective collaboration across the group.
• Align multiple product roadmaps around shared customer needs, business outcomes, and strategic priorities.
• Create a consistent, API-first and agentic-first developer experience across CLI tools, Terraform, SDKs, public APIs, documentation, and AI-assisted experiences.
• Reduce time-to-first-value by designing clear end-to-end customer journeys and making the transition from proof of concept to production more predictable.
• Improve developer and customer experiences through actionable errors, effective guidance, and intuitive platform workflows.
• Lead the evolution of capacity and quota management and the underlying resource model to support enterprise, partner, multi-region, and multi-tenant use cases.
• Establish a unified approach to customer-facing notifications and communications, including maintenance updates, incidents, and events spanning multiple products.
• Partner closely with Engineering leaders to shape technically robust product strategies across APIs, developer tooling, resource models, multi-tenancy, and distributed platform systems.
• Collaborate with Customer Experience, Go-to-Market, and product teams to ensure product decisions reflect customer needs and deliver measurable business impact.
• Establish and monitor meaningful product metrics, using customer and business insights to continuously improve the platform experience.

Requirements

• 7+ years of Product Management experience, including proven experience leading, mentoring, and developing Product Managers.
• Demonstrated experience owning a portfolio or product group spanning multiple technically complex products and engineering teams.
• Strong background in cloud infrastructure, developer platforms, enterprise SaaS, or another technically complex B2B domain.
• Sufficient technical depth to collaborate effectively with engineering leadership on APIs, developer tooling, infrastructure resources, multi-tenancy, and distributed platform architectures.
• Strong product strategy capabilities, with experience translating customer needs and market opportunities into clear product direction and investment priorities.
• Excellent customer discovery and analytical skills, with the ability to identify high-value problems and use evidence to guide product decisions.
• Strong executive stakeholder management and communication skills, with the ability to align diverse teams around a shared vision.
• Proven ability to lead through influence across engineering, product, customer-facing, and commercial functions.
• Experience with public APIs, infrastructure-as-code tools, developer documentation, or AI-assisted developer experiences is a strong plus.
• Familiarity with GPU infrastructure, AI/ML workloads, or cloud products operating under significant capacity constraints is advantageous.
• Strong ownership, adaptability, and comfort working in a fast-moving and continuously evolving technology environment.

Benefits

• Competitive compensation package.
• Opportunities for career development, learning, and professional growth.
• Flexible working environment with a high degree of autonomy and ownership.
• Opportunity to work on impactful AI and cloud infrastructure projects.
• International environment with talented colleagues across multiple regions and disciplines.
• Collaborative culture focused on innovation, trust, meaningful impact, and shared success.
• Opportunity to shape the future of AI infrastructure and influence the experience of developers and enterprise customers.
• Inclusive workplace committed to equal employment opportunities and diverse perspectives.
• Support for reasonable accommodations throughout the hiring process where needed.
• Opportunity to work on technically challenging products at the intersection of cloud infrastructure, AI, and developer experience.