Group IT Governance Senior Specialist

EXA MP S.r.l.; Lombardia; Sur place; EUR 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Corporate welfare program

Résumé du poste

EXA.Group in Milan seeks a Group IT Governance Senior Specialist to design, implement, and continually improve the Group IT Operating Model. You will oversee budgets and vendor management at the Group level.

The role requires 4+ years in IT governance, a degree in Management Engineering or Economics, and hands-on ITSM experience (Atlassian, ServiceNow). Fluency in Italian and English is required; French is a plus.

Qualifications

• 4+ years in IT governance or a similar role.

Responsabilités

• Re-engineer IT processes such as Project Portfolio, Incident, and Service Request Management.
• Serve as main IT vendor contact in collaboration with Procurement, Finance, and Legal.
• Act as internal Product Owner for the ITSM platform, guiding best practices.
• Support policy, process, standards, and guideline development using best practices.
• Assist in developing, submitting, and administering the IT department budget.
• Manage IT financial and vendor management tasks and reporting.

Connaissances

Analytical thinking

Autonomy

Team collaboration

Attention to detail

Communication skills

Formation

Degree in Management Engineering

Degree in Economics

Outils

Atlassian ITSM

ServiceNow

Microsoft Excel

PowerPoint

Description du poste

WHO WE ARE

We are a signature contractor specializing in general contracting, MEP systems, and interior fit-out for complex, high-end projects across various sectors, including retail, offices and showrooms, luxury hospitality, and residential. EXA.Group supports brands, developers, and designers from the early concept stages through to construction, with an approach driven by responsibility, vision, and excellence in execution. Our management team coordinates expertise, disciplines, and international partners to ensure clarity in decision-making processes and consistency in results. Each project is delivered as a distinctive experience, designed to generate lasting value and not only meet but exceed expectations.

Contract: Permanent employment

Job Description

About the role

The Group IT Governance Senior Specialist will report to the Group IT and Digital Innovation Director and will support the design, implementation, and continuous improvement of the Group IT Operating Model. This role also includes overseeing budget and vendor management processes at the Group level.

Key responsibilities

• Supporting the re-engineering of IT processes (e.g., Project Portfolio Management, Incident Management, Service Request Management, etc).
• Acting as the main point of contact within the IT Department for all vendor-related matters in collaboration with Procurement, Finance, and Legal (e.g., contracts, purchase orders, negotiations, vendor/service selection, performance monitoring, compliance, invoice approvals, and payments)
• Acting as the internal Product Owner of the ITSM platform, providing guidance on best practices and standardization in the implementation and use of IT processes within the tool
• Assisting in the definition of policies, processes, standards, and guidelines using best practice frameworks, while reviewing current approaches and suggesting improvements
• Supporting the Group IT and Digital Innovation Director in developing, submitting, and administering the department's budget
• Managing all operational tasks related to IT Financial and Vendor Management
• Acting as the primary point of contact between the IT Department and the Finance Team (AFC – Administration, Finance and Controlling) on financial matters, including budgeting forecasting, actuals, financial reporting, and IT cost accounting
• Tracking, monitoring, and reporting IT expenditures to ensure adherence to the budget and pursuing corrective actions as needed
• Preparing financial and analytical reports, spreadsheets, and charts within defined deadlines
• Assisting the Group IT and Digital Innovation Director in negotiating and drafting contracts/agreements with vendors and suppliers
• Supporting the approval process of vendor and supplier invoices

Requirements

• At least 4 years of experience in a similar role within an IT Governance function.
• Degree in Management Engineering, Economics or a related discipline
• Solid knowledge of IT standards and frameworks (e.g., ITIL, COBIT), with proven experience in analyzing and synthesizing complex financial and vendor-related issues
• Familiarity with IT Management processes and hands‑on experience with at least one ITSM platform (e.g., Atlassian, ServiceNow)
• Proficiency in Microsoft tools, especially Excel (advanced formulas, pivot tables, charts), and PowerPoint

Languages required

• Italian (mother tongue)
• English (professional proficiency both written and spoken)
• French is a plus

Key competencies

• Strong problem‑solving and analytical skills
• A self‑starter with autonomy, creativity, and tenacity
• A collaborative and resilient team player
• Strong execution skills, attention to detail, and a sense of urgency
• Excellent communication skills, including the ability to analyse contracts and reports and develop reporting systems

What We offer:

• Compensation: Starting from €40,000 per year, commensurate with experience and competencies.
• Contract: Permanent employment contract under CCNL Commercio
• Benefits: Corporate welfare program.
• Location: Milan – HQ. The candidate should be flexible and able to accommodate occasional travel.

EXA.Group is an employer committed to ensuring diversity, inclusion, and a workplace free from discrimination and harassment. We value a diverse and inclusive workforce, providing equal opportunities to all candidates and employees. The Group believes that achieving the best results requires a team that reflects the diverse communities in which our clients operate. We recognize and appreciate the skills, knowledge, and experience that diversity brings to our culture and our solutions.

Work on high‑end projects with leading international brands across hospitality, retail and luxury spaces. At EXA Group, you’ll take ownership, grow your expertise and deliver quality‑driven projects with precision and vision. We are a signature contractor specialised in general contracting, MEP systems and interior fit‑out for luxury hospitality, retail spaces, offices and high‑end private residences. We supports brands, developers, architects and designers from initial analyses to construction and final delivery, with an approach based on accountability, precision and vision. Find out more on our website www.exagroup.net Our construction approach is based on clear and essential principles: method, expertise, attention to detail, and a constant pursuit of quality. Every choice is based on analyses that consider the context, stakeholders and objectives, transforming complex requests into a clear course of action. From the initial stages that transform the idea into construction – concept design, value engineering, project planning – we translate the creative vision into a clear process, reducing risks and interference even before construction begins.