We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
The jobholder is responsible for the technical development, deployment, and management of new or existing customised audit programs and/or unaccredited food certification schemes within Business Assurance. Specifically, the role involves:
- Supporting, developing, and optimizing 2nd party/customised programs aligned with the business unit’s strategic, operational, and financial goals.
- Acting as the lead technical contact and project manager for assigned Global Key Accounts.
- Leading the technical development and management of new and/or existing 2nd party and customised projects under the guidance of the line manager.
- Collaborating with Global Key Account Managers (GKAMs) to implement new international food auditing or other customised programs.
- Serving as a dedicated technical project manager for SGS Food Global Key Accounts, working alongside GKAMs.
- Ensuring auditor development, training, and calibration for global projects, ensuring compliance with project and client requirements.
- Working with International Solution Managers (ISMs) to support new requests, RFPs, and development of new programs/checklists.
- Participating in client meetings, leading technical discussions, and presenting summaries, analytics, and solutions.
- Being the first point of contact for ISMs and GKAMs for assigned accounts, ensuring service consistency and technical compliance.
- Driving the improvement of Food-related SOPs, processes, and practices globally.
- Utilizing SGS IT platforms effectively for delivering 2nd party and customised solutions.
- Engaging with stakeholders to identify new opportunities for 2nd party or customised products and services.
- Providing technical support and advice to SGS affiliates and customers.
- Collaborating with line management on support related to social media, marketing, and business development.
- Representing SGS in industry groups, technical committees, and events.
Qualifications
To apply, please submit an English CV.
- Minimum 5+ years’ experience in Food or related industries or technical service providers to the food sector.
- Bachelor’s degree in food science, microbiology, chemistry, or related field.
- Extensive experience and understanding of Food safety principles, quality management, manufacturing processes, and key safety challenges, with a background in food safety auditing.
- Knowledge of codes of practice (e.g., allergen management, labelling, foreign body detection).
- Strong understanding of food safety and quality systems in certification and auditing contexts.
- Creative problem-solving skills and the ability to think innovatively.
- Pragmatic approach with analytical skills.
- Attention to detail, with the ability to multi-task, work under pressure, and meet deadlines.
- Proven project management skills across multiple projects and countries.
- Business acumen and commercial awareness.
- Excellent communication, presentation, and technical writing skills.
- Strong interpersonal skills and ability to interact at all organizational levels.
- Fluent in English.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Additional Information
- Hybrid working environment provided.
- Opportunity to work with a global leader in inspection, testing, and certification.
- Inclusive and collaborative work environment.
- Opportunity for career development within SGS and the wider finance function.