We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
The jobholder is responsible for the technical development, deployment, and management of new or existing customised audit programs and/or unaccredited food certification schemes within Business Assurance. Specifically, the role involves:
- Supporting, developing, and optimizing 2nd party/customised programs aligned with the business unit’s strategic, operational, and financial goals.
- Acting as the lead technical contact and project manager for assigned Global Key Accounts.
- Leading the technical development and management of new and/or existing 2nd party and customised projects under the guidance of the line manager.
- Collaborating with Global Key Account Managers (GKAMs) to implement new international food auditing or other customised programs.
- Serving as the dedicated technical project manager for one or more SGS Food Global Key Accounts, working alongside the overall GKAM.
- Overseeing auditor development, training, and calibration for global projects, ensuring team members are fully familiar with project and client requirements.
- Working closely with International Solution Managers (ISMs) to support new requests, RFPs, and development of new programs/checklists.
- Participating actively in client meetings, leading technical discussions, and presenting summaries, analytics, challenges, solutions, and highlights.
- Serving as the first point of contact for ISMs and GKAMs for assigned key accounts, ensuring service delivery meets technical requirements.
- Driving consistency and improvement of Food-related SOPs, processes, practices, and capability at a global level.
- Utilising all relevant SGS IT platforms effectively for delivering 2nd party and customised solutions.
- Engaging proactively with stakeholders to identify new opportunities for 2nd party or customised products and services.
- Providing technical support and advice to SGS affiliates and customers as needed.
- Collaborating with your line manager on support related to social media, marketing, and business development.
- Representing SGS in industry working groups, technical committees, and events as requested.
Qualifications
For application, please submit an English CV.
- At least 5+ years’ experience in Food or related industries and/or technical service providers to the food sector.
- Bachelor’s degree in food science, microbiology, chemistry, or a related scientific discipline.
- Broad experience and thorough understanding of Food safety principles, quality management, manufacturing processes, and key challenges, with an auditing background in food safety.
- Understanding of codes of practice such as allergen management, labelling, and foreign body detection.
- Excellent understanding of food safety and quality systems in certification and auditing contexts.
- Ability to deliver creative solutions and think innovatively.
- Pragmatic approach with strong analytical and problem-solving skills.
- Attention to detail, ability to multitask, work under pressure, and meet deadlines.
- Strong project management skills and ability to handle conflicting priorities across multiple projects and countries.
- Business and commercial acumen.
- Excellent communication, presentation, and technical writing skills.
- Effective interpersonal skills and ability to interact at all levels.
- Fluent in English.
- Proficient in Microsoft Office Suite.
Additional Information
- Hybrid working environment provided.
- Opportunity to work with a global leader in inspection, verification, testing, and certification.
- Inclusive and collaborative work environment.
- Opportunities for career development within SGS and the wider finance function.