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Global Technical Manager - Customised Food Programs

SGS

Pavia

Ibrido

EUR 40.000 - 60.000

Tempo pieno

3 giorni fa
Candidati tra i primi

Descrizione del lavoro

A leading testing and certification company in Italy seeks a technical manager for custom food certification programs. The role requires 5+ years in food industries, a related bachelor's degree, and strong project management skills. You will oversee program development and manage key accounts, ensuring quality and safety standards are met. The position offers a hybrid working environment and opportunities for career growth.

Servizi

Hybrid working environment
Career development opportunities
Collaborative work environment

Competenze

  • 5+ years of experience in Food or related industries.
  • Broad experience with food safety principles and quality management.
  • Strong analytical skills and attention to detail.

Mansioni

  • Support and develop customized food certification programs.
  • Act as technical project manager for global key accounts.
  • Drive consistency and improvement of food-related processes.

Conoscenze

Food safety principles
Analytical skills
Project management
Problem-solving
Excellent communication

Formazione

Bachelor’s degree in food science, microbiology, or related discipline

Strumenti

Microsoft Office Suite

Descrizione del lavoro

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

The jobholder is responsible for the technical development, deployment, and management of new or existing customised audit programs and/or unaccredited food certification schemes within Business Assurance. Specifically, the role involves:

  1. Supporting, developing, and optimizing 2nd party/customised programs aligned with the business unit’s strategic, operational, and financial goals.
  2. Acting as the lead technical contact and project manager for assigned Global Key Accounts.
  3. Leading the technical development and management of new and/or existing 2nd party and customised projects under the guidance of the line manager.
  4. Collaborating with Global Key Account Managers (GKAMs) to implement new international food auditing or other customised programs.
  5. Serving as the dedicated technical project manager for one or more SGS Food Global Key Accounts, working alongside the overall GKAM.
  6. Overseeing auditor development, training, and calibration for global projects, ensuring team members are fully familiar with project and client requirements.
  7. Working closely with International Solution Managers (ISMs) to support new requests, RFPs, and development of new programs/checklists.
  8. Participating actively in client meetings, leading technical discussions, and presenting summaries, analytics, challenges, solutions, and highlights.
  9. Serving as the first point of contact for ISMs and GKAMs for assigned key accounts, ensuring service delivery meets technical requirements.
  10. Driving consistency and improvement of Food-related SOPs, processes, practices, and capability at a global level.
  11. Utilising all relevant SGS IT platforms effectively for delivering 2nd party and customised solutions.
  12. Engaging proactively with stakeholders to identify new opportunities for 2nd party or customised products and services.
  13. Providing technical support and advice to SGS affiliates and customers as needed.
  14. Collaborating with your line manager on support related to social media, marketing, and business development.
  15. Representing SGS in industry working groups, technical committees, and events as requested.
Qualifications

For application, please submit an English CV.

  • At least 5+ years’ experience in Food or related industries and/or technical service providers to the food sector.
  • Bachelor’s degree in food science, microbiology, chemistry, or a related scientific discipline.
  • Broad experience and thorough understanding of Food safety principles, quality management, manufacturing processes, and key challenges, with an auditing background in food safety.
  • Understanding of codes of practice such as allergen management, labelling, and foreign body detection.
  • Excellent understanding of food safety and quality systems in certification and auditing contexts.
  • Ability to deliver creative solutions and think innovatively.
  • Pragmatic approach with strong analytical and problem-solving skills.
  • Attention to detail, ability to multitask, work under pressure, and meet deadlines.
  • Strong project management skills and ability to handle conflicting priorities across multiple projects and countries.
  • Business and commercial acumen.
  • Excellent communication, presentation, and technical writing skills.
  • Effective interpersonal skills and ability to interact at all levels.
  • Fluent in English.
  • Proficient in Microsoft Office Suite.
Additional Information
  • Hybrid working environment provided.
  • Opportunity to work with a global leader in inspection, verification, testing, and certification.
  • Inclusive and collaborative work environment.
  • Opportunities for career development within SGS and the wider finance function.
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