Global Salesforce Solution Design Senior Specialist

TN Italy; Milano; Ibrido; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a talented individual to join their Salesforce team. This role is pivotal in a long-term Digital Transformation project aimed at enhancing business processes and front-office applications globally. You will engage with both local and global customers, translating their needs into actionable business requirements while collaborating with system integrators to ensure high-quality solutions. With a hybrid working policy in place, this position offers flexibility and the chance to work in a dynamic environment focused on innovation and excellence. If you are passionate about technology and eager to make an impact, this opportunity is for you.

Competenze

• Experience in delivering complex IT projects focusing on Salesforce solutions.
• Ability to prioritize and meet deadlines in a demanding environment.

Mansioni

• Engage with internal customers to translate needs into business requirements.
• Collaborate with system integrators and ensure high-quality delivery.

Conoscenze

Salesforce Solutions

Project Management

Functional Design

Analysis

Fluent English

Formazione

Degree or equivalent background

Strumenti

Salesforce

Sales Cloud

Service Cloud

Descrizione del lavoro

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Client:

Amplifon

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7e4d80dc372b

Job Views:

1

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Who we are

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. More than , professionals every day in a network more than , points of sale across countries give back the joy of hearing, feeling, and living to thousands of people across the world.

In Amplifon, we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops, and splashes back into the lives of our customers. We believe that it’s only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.

Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace.

Aligned to this goal, we offer a hybrid working policy, allowing employees to work days/month remotely.

What we are looking for

We are looking for an additional resource to further strengthen our Salesforce team. The candidates, within Amplifon Corporate Omnichannel Retail Applications Division, will report to the Global Retail Experience Manager and will be an active and strategic part of a long-term Digital Transformation project that aims at reviewing business processes and renewing front-office applications at a global level. They will participate in the execution of an omnichannel platform design program based on Salesforce, supporting its implementations across multiple countries.

Job details

• Engage with local and global internal customers to understand needs and translate them into business requirements.
• Identify efficient solutions and define functional design to address new needs or gaps versus existing implementations.
• Collaborate with system integrators to challenge solutions and validate designs.
• Work with the internal development team to ensure high-quality delivery.
• Network with business units and IT to integrate or ensure synergy with other software applications.
• Support users by troubleshooting applications, training users, or delivering innovations.

Who we are looking for

• Degree or equivalent background.
• Approximately - years of experience in delivering complex IT projects, focusing on analysis, functional design, and testing of Salesforce solutions, in fast-paced and multi-country environments. Retail industry experience is a plus.
• Experience with Sales and Service Cloud modules (Salesforce admin). Experience with Field Service and CPQ is a plus.
• Fluent English language skills are required.
• Project management skills: ability to prioritize, meet deadlines, and focus on detailed information in a demanding environment with limited supervision.
• Availability to % travel worldwide is required.