Global Product Support Quality Leader

Hitachi Energy; Italia; Ibrido; EUR 47.430 - 57.970; Tempo pieno

Vantaggi offerti da questo lavoro

Incentive Plan

Lunch ticket

Health Insurance

Pension Fund

Flexible working hours

Hybrid work model

Well-being platform

Family Care Benefits

Parking

Descrizione del lavoro

Hitachi Energy is seeking a Global Product Support Quality Leader to drive quality improvements and governance across GPS within the High Voltage business.

You will coordinate with R&D Quality, ensure consistent quality processes, support audits, and promote continuous improvement while translating customer needs into robust quality practices.

Competenze

• Engineering degree with experience in Global Product Support, product quality, or R&D quality.
• Strong knowledge of product verification/validation, FMEA, QMS, and root-cause analysis.
• Experience with APQP/PPAP, Gate Models, and Quality Control Plans.
• Experience with risk management, continuous improvement, and cross-functional quality initiatives.

Mansioni

• Drive the implementation and improvement of quality standards across Global Product Support activities.
• Ensure effective execution of the HV Design Change Process with QA criteria and validation.
• Support product quality and risk mitigation through FMEA, PPAP/APQP, QC Plans, DFM/DFA, reliability reviews.
• Interface GPS with R&D Quality, align priorities, and promote improvements across development and lifecycle.
• Coordinate internal/external audits, NCR handling, root cause analysis and CAPA actions.
• Coach GPS teams on quality methods and promote cross-functional collaboration.

Conoscenze

Quality management systems

Root cause analysis

Risk management

Lean Six Sigma Green Belt

Stakeholder management

Formazione

Engineering degree

Descrizione del lavoro

We are looking for a Global Product Support (GPS) Quality Leader to drive quality improvement and governance across our GPS organisation within the High Voltage business.

In this role, you will act as a key interface between GPS and R&D Quality, ensuring consistent application of quality processes and methodologies throughout product and system changes. You will support quality assurance, risk mitigation, audits, and continuous improvement while helping teams translate customer and business requirements into robust quality practices.

This is a great opportunity to take on a global, cross‑functional role, influence quality standards throughout the product lifecycle, and contribute directly to the reliability and continuous improvement of our products and processes.

How You’ll Make an Impact

• Drive the implementation and continuous improvement of quality standards, processes, and methodologies across Global Product Support activities
• Ensure effective execution of the HV Design Change Process, including quality requirements, acceptance criteria, verification and validation, and change implementation
• Support product quality and risk mitigation through FMEA, PPAP/APQP, Quality Control Plans, DFM/DFA, reliability reviews, Lessons Learned, NCR data, and Cost of Poor Quality insights
• Act as the key interface between GPS and R&D Quality, consolidating findings, aligning priorities, and supporting improvements across product development and lifecycle management
• Coordinate and support internal and external audits, non‑conformity management, root cause analysis, and effective corrective and preventive actions
• Coach and train GPS teams on quality methods and processes while promoting a strong quality mindset and cross‑functional collaboration

Your Background

• Engineering degree combined with relevant experience in Global Product Support, product quality, R&D quality, or a comparable technical quality environment
• Strong knowledge of product verification and validation, Design and Process FMEA, quality management systems, and structured problem‑solving and root cause analysis methods
• Experience with product change management and quality planning methodologies such as APQP, PPAP, Gate Models, and Quality Control Plans
• Knowledge of applicable industry standards and regulations, together with experience supporting or conducting quality audits
• Experience with risk management, continuous improvement, and cross‑functional quality initiatives in complex technical or industrial environments
• Strong stakeholder management and influencing skills; Lean Six Sigma Green Belt and experience with project management methodologies are valuable

More about us:

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Minimum salary for this position in the location specified:

• Starting from: 52,700 Gross annual salary

The final offer will be based on candidate location, skills and qualifications, experience, and aligned with internal pay structures.

Benefits:

• Incentive Plan, Lunch ticket or canteen, Health Insurance, Pension Fund, Welfare, Flexible working hours, Hybrid work model, Well‑being platform, Family Care Benefits, Parking and Partnerships (gyms, sports centers, stores)

Join us and be part of the team shaping the future of energy.