Global Medical Information Manager

Alfasigma; Milano; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Join Alfasigma as a Global Medical Information Manager, contributing to the delivery of medical information that impacts healthcare professionals and patients worldwide. This pivotal role requires a strong background in the biopharmaceutical industry, excellent scientific analysis skills, and a collaborative spirit. You'll be integral in managing inquiries, development of scientific content, and liaising with multiple stakeholders to enhance healthcare communication effectively.

Servizi

Competitive salary

Comprehensive benefits

Opportunities for professional growth

Competenze

• Minimum of 5 years of experience in biopharmaceutical industry.
• At least 2 years in Medical Information at regional level.
• Proficiency in English is essential.

Mansioni

• Manage escalated medical information inquiries and provide compliant responses.
• Collaborate with subject matter experts for complex inquiries.
• Conduct data analysis on medical enquiries to identify trends.

Conoscenze

Attention to detail

Scientific analysis

Cross-functional collaboration

Regulatory knowledge

Formazione

Master’s degree (MSc) or Doctor of Pharmacy (PharmD)

Advanced degrees (MD, PhD)

Strumenti

Medical Information databases

Veeva PromoMats

Descrizione del lavoro

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Are you passionate about translating science into meaningful communication for healthcare professionals and patients worldwide? At Alfasigma, we are looking for a dynamic Global Medical Information Manager to join our Global Medical Affairs team. This is a unique opportunity to contribute to the global delivery of high-quality, compliant medical information across our diverse portfolio. If you thrive in a collaborative, fast-paced environment and are ready to make a real difference in patients’ lives, we’d love to hear from you.

The Position :

The Global Medical Information Manager is a key member of the Global Medical Affairs team at Alfasigma. Reporting to the Global Medical Information Lead, this role is responsible for ensuring the provision of accurate, timely, and compliant responses to unsolicited medical information requests. The position also supports associated operational activities across the Alfasigma portfolio and global regions.

The role includes the following key responsibilities (listed in order of priority) :

• Manage Escalated Enquiries : Monitor the medical information escalation inbox and provide scientifically accurate, fair, and balanced responses to escalated medical information requests, in compliance with applicable regulations and company SOPs / policies.
• Develop Non-Standard Responses : Collaborate with Alfasigma subject matter experts to create and deliver responses to non-standard or complex medical information enquiries.
• Maintain Medical Content Repository : Support the creation, review, and maintenance of standard response documents and Frequently Asked Questions (FAQs) for assigned products.
• Content Development and Scientific Support : Identify and synthesize relevant scientific data to develop high-quality medical information content tailored to global and regional needs.
• Vendor and Affiliate Collaboration : Liaise with global medical information vendors, affiliates, and business partners to ensure alignment and consistency in responses across regions.
• Data Analysis and Insights : Conduct regular analysis of medical enquiries to identify trends, content needs, and contribute to actionable medical insights.
• Stakeholder Coordination : Coordinate internally and externally to ensure timely dissemination of response documents to address queries from healthcare professionals and patients.
• Congress Support : Provide medical information support at international congresses, including managing booth-related activities.
• Training and Compliance : Support training initiatives for affiliate teams and contribute to audit / inspection readiness, including resolution of Medical Information-related CAPAs.
• Process Improvement : Contribute to the continuous improvement of global medical information processes to enhance quality, efficiency, and customer satisfaction.

Requirements :

• Minimum of 5 years of experience in the biopharmaceutical industry in a matrix environment (e.g., Medical Affairs, Clinical Research, Pharmacovigilance).
• At least 2 years of experience in Medical Information at the regional level (e.g., Europe); global experience preferred.
• Experience handling inquiries for both prescription (Rx) and consumer healthcare (CHC) or non-prescription products is an advantage.
• Master’s degree (MSc) or Doctor of Pharmacy (PharmD) required.
• Advanced degrees (e.g., MD, PhD) are highly preferred.
• In-depth knowledge of medical information best practices, regulatory requirements, industry codes of practice, and SOPs.
• Proven ability to analyze and interpret scientific literature accurately and effectively.
• Experience working with cross-functional teams and managing vendor relationships.
• Strong attention to detail and ability to manage complex information.
• High proficiency with relevant digital tools and platforms (e.g., Medical Information databases, Veeva PromoMats, literature search tools).
• Excellent written and spoken English; fluency is essential.

Company :

Alfasigma is a pharmaceutical company, formed in 2015 from the merger of two historic Italian companies. It is among the top five pharmaceutical companies operating in the Italian market and boasts a growing international presence, with branches in 27 countries. Alfasigma's goal is to improve the quality of life of patients, caregivers and healthcare professionals, working with passion and strongly believing in its mission of changing lives. In every challenge we face, we see new opportunities. We want to challenge the impossible! At Alfasigma, we believe in fostering a collaborative and innovative work environment. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. Join us and be part of a team dedicated to making a difference in the pharmaceutical industry.

Alfasigma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionResearch and Other
• IndustriesPharmaceutical Manufacturing and Retail Pharmacies

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