Global IT Delivery Manager - Sales & Distribution

MENARINI Group; Firenze; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading pharmaceutical company in Florence is seeking an experienced IT/Business professional to manage complex project activities focusing on SAP solutions in distribution and logistics. The ideal candidate has 5+ years in similar roles within international firms and proven experience in process design and stakeholder management. This position offers opportunities to drive technological solutions and improve business processes.

Competenze

• 5+ years in a similar role within a complex international company or consulting firm.
• Hands-on experience with SAP Sales & Distribution (SD).
• Involvement in process design projects.

Mansioni

• Manage project activities related to distribution and logistics processes.
• Design technical solutions and oversee implementation.
• Engage with Business Key-Users and gather business requirements.

Conoscenze

Complex problem-solving

Stakeholder management

SAP Sales & Distribution

Analytical skills

Communication

Formazione

Bachelor’s or Master’s Degree in Engineering or Computer Science

Strumenti

SAP

Salesforce

Descrizione del lavoro

Overview

The candidate will play a key role in cross-collaborating with multiple stakeholders to support senior colleagues in managing project activities. These include preparing deliverables, designing processes, and managing interactions with business partners. The candidate will contribute to defining both the current and future state of Menarini Group's business processes, identifying issues and risks, suggesting mitigation strategies, and driving technological solutions.

Ideal candidate

• A talented IT / Business professional who thrives on complex, high-stakes challenges
• Determined to succeed by ensuring the timely delivery of end-to-end IT solutions

Role responsibilities

The role involves the planning, execution, and monitoring of projects related to distribution and logistics processes, with a strong focus on implementing SAP solutions (SD modules). Responsibilities include managing system integrators, system configuration and maintenance, overseeing updates, and troubleshooting.

The candidate will also :

• Oversee technical design, build, and test activities, including personalization
• Define technical guidelines and standards
• Collaborate with the Solution Architect and Infrastructure Lead on system configuration and landscape setup
• Translate customer requirements into clear documentation and business cases
• Deliver cost-effective solutions and gather feedback for continuous improvement

MAIN ACTIVITIES AND RESPONSIBILITIES

Process Design

• Map business processes and assess the impact of new processes / systems within the Group
• Model current (as-is) and future (to-be) processes based on goals or changes
• Identify improvements to the business operating model in line with objectives and priorities
• Perform benchmarking
• Support the Change Manager in organizational design and model review projects
• Assist Business Key-Users and Process Owners in managing change

Project Execution

• Engage with Business Key-Users and Process Owners
• Gather and analyze business requirements
• Design technical solutions
• Lead or participate in multiple projects: define documentation, scope, and priorities
• Manage external providers
• Configure software and oversee implementation
• Provide post go-live support
• Proactively and reactively identify improvement opportunities

Business Applications Management

• Oversee the lifecycle of business applications (including maintenance and retirement)
• Supervise end-to-end integration processes and roadmaps
• Collaborate with strategic vendors and manage contracts

JOB REQUIREMENTS

Education

• Bachelor’s or Master’s Degree in Engineering or Computer Science
• English : Minimum level B1

Professional Experience

• 5+ years in a similar role within a complex international company or consulting firm
• Hands-on experience with SAP Sales & Distribution (SD)
• Involvement in process design projects
• Participation in transformation initiatives as a Functional Analyst
• In-depth knowledge of Sales & Distribution processes :
• Order & Customer Management
• Distribution Logistics
• Invoicing & Collections
• Reverse Logistics
• Customer Service / Post-Sales
• Tender Management
• Experience in the pharmaceutical industry, with GxP compliance

Additional Knowledge

• PMP Certification (preferred)
• Experience in Salesforce projects (preferred)
• Familiarity with digital innovation and transformation
• Strong analytical and problem-solving skills
• Experience in organizational design
• Proactive, adaptable, and stakeholder-focused
• Teamwork-oriented and goal-driven
• Excellent communication skills

THE COMPANY

Menarini Group is the leading Italian pharmaceutical company in the world, a guarantee of internationally recognised quality. The achieved results are proof of an efficient strategy based on Research, Innovation and Internationalisation, along with the ability to recognize and meet the needs of physicians and patients alike.

High quality therapeutics and diagnostics solutions for patients, ethics as underlying principle, dedication to innovation and advancement, strong people centricity and environmental sustainability.

One of Menarini Group’s strong points is its collaboration with international partners. The goal is to create synergies that give rise to cutting-edge solutions, pharmaceutical products, and services in the health sector. At Menarini, quality is the basis of a shared group strategy.